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Installation hangs HP Prodesk 600 G5

Problems Installing or Upgrading pfSense Software
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  • C
    chicamaxi @stephenw10
    last edited by Nov 19, 2021, 10:18 PM

    @stephenw10 thank you, and excuse me that I overlooked the boot menu options. I tried both options, but the boot process gets stuck at the same line. Any clue?

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Nov 19, 2021, 11:13 PM

      Hmm, well you could try:

      set i915kms_load="YES"
      set drm.i915.enable_unsupported=1
      boot
      

      If it has an i915 supported graphics chipset that may work.

      See this doc.

      Steve

      C 1 Reply Last reply Nov 20, 2021, 1:32 PM Reply Quote 0
      • C
        chicamaxi @stephenw10
        last edited by Nov 20, 2021, 1:32 PM

        @stephenw10 hey thanks once more for your help.
        I tried the setting you provided, however my system gets stuck every time at the same line…
        Strange, because I have set up different systems without a single problem. I am really happy with the pfsense system but it just seems not to work with this hardware: HP prodesk 600 g5, intel core i5-8500 with integrated graphics… would it be an option to add another graphic card or serial bus to avoid the video-related error?

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        • S
          stephenw10 Netgate Administrator
          last edited by Nov 20, 2021, 2:36 PM

          It's certainly worth trying if you have access to one.
          It seems more like an UEFI issue though.

          1 Reply Last reply Reply Quote 0
          • M
            marlonbsantos
            last edited by Oct 6, 2022, 4:57 PM

            Any update on this? Same issue with HP Prodesk 600 G5 i5 9th Gen.
            TIA

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            • S
              stephenw10 Netgate Administrator
              last edited by Oct 6, 2022, 5:16 PM

              It fails to boot the installer? Legacy and EFI?

              M 1 Reply Last reply Oct 6, 2022, 5:34 PM Reply Quote 0
              • M
                marlonbsantos @stephenw10
                last edited by Oct 6, 2022, 5:34 PM

                @stephenw10 Yes, I did both but no success.

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                • S
                  stephenw10 Netgate Administrator
                  last edited by Oct 6, 2022, 6:19 PM

                  Where does it fail booting legacy?

                  M 1 Reply Last reply Oct 6, 2022, 6:45 PM Reply Quote 0
                  • M
                    marlonbsantos @stephenw10
                    last edited by marlonbsantos Oct 6, 2022, 6:47 PM Oct 6, 2022, 6:45 PM

                    @stephenw10 I tried 2.4.5 p1, and this is my error. Is it Video issue or EFI BOOT?

                    login-to-view

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                    • S
                      stephenw10 Netgate Administrator
                      last edited by Oct 6, 2022, 6:50 PM

                      That's still booting EFI, or at least trying to use the EFI console. Does it not boot legacy differently?

                      M 1 Reply Last reply Oct 6, 2022, 7:14 PM Reply Quote 0
                      • M
                        marlonbsantos @stephenw10
                        last edited by marlonbsantos Oct 6, 2022, 7:15 PM Oct 6, 2022, 7:14 PM

                        @stephenw10 I tried both ways but same issue.
                        I read from other forum, this like of error works on previous version of pfSense like 2.4.2 or 2.4.3-development versions.
                        Right now, I'm trying to find the oldest version of it. Do you have link of the archived of all previous stable version of pfSense?
                        TIA

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                        • S
                          stephenw10 Netgate Administrator
                          last edited by Oct 6, 2022, 7:34 PM

                          You tried the various bootloader console suggestions above in this thread.

                          M 1 Reply Last reply Oct 6, 2022, 7:36 PM Reply Quote 0
                          • M
                            marlonbsantos @stephenw10
                            last edited by Oct 6, 2022, 7:36 PM

                            @stephenw10 I tried already before I replied on this post. No success.

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