Installation hangs HP Prodesk 600 G5

[chicamaxi]

I am trying to install Pfsense on my HP Prodesk, but the initial booting gets stuck at this line: 'EFI framebuffer information'. I tried this in Legacy mode / UEFI mode, and with different USB-sticks as well as a burned DVD.
I searched on different fora, the root cause is probably a bug in the video card (I don't understand this in detail).

Just wanted to know if there is a workaround to be able to load Pfsense. FYI: when I install VM-ware and run Pfsense on top, there is no issue... however I prefer to run it on bare metal.

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[stephenw10]

Try intertupting the bootloader to reach the OK> prompt then running:

set console="efi"
boot

I assume you are trying to install 2.5.2?

Steve

[stephenw10]

You might also try:

set kern.vty=sc
boot

[chicamaxi]

@stephenw10 thanks for helping me out! Indeed, I am trying to install 2.5.2 (but the same problem arises with previous versions)…
How exactly can I interrupt the bootloader? I don’t see any way to stop the bootup process and get a prompt.

[stephenw10]

After it shows the bootloader menu where it says:

Autoboot in X seconds, hit [Enter] to boot or any other key to stop

Hit a key to reach the prompt.

[chicamaxi]

@stephenw10 thank you, and excuse me that I overlooked the boot menu options. I tried both options, but the boot process gets stuck at the same line. Any clue?

[stephenw10]

Hmm, well you could try:

set i915kms_load="YES"
set drm.i915.enable_unsupported=1
boot

If it has an i915 supported graphics chipset that may work.

See this doc.

Steve

[chicamaxi]

@stephenw10 hey thanks once more for your help.
I tried the setting you provided, however my system gets stuck every time at the same line…
Strange, because I have set up different systems without a single problem. I am really happy with the pfsense system but it just seems not to work with this hardware: HP prodesk 600 g5, intel core i5-8500 with integrated graphics… would it be an option to add another graphic card or serial bus to avoid the video-related error?

[stephenw10]

It's certainly worth trying if you have access to one.
It seems more like an UEFI issue though.

[marlonbsantos]

Any update on this? Same issue with HP Prodesk 600 G5 i5 9th Gen.
TIA

[stephenw10]

It fails to boot the installer? Legacy and EFI?

[marlonbsantos]

@stephenw10 Yes, I did both but no success.

[stephenw10]

Where does it fail booting legacy?

[marlonbsantos]

@stephenw10 I tried 2.4.5 p1, and this is my error. Is it Video issue or EFI BOOT?

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[stephenw10]

That's still booting EFI, or at least trying to use the EFI console. Does it not boot legacy differently?

[marlonbsantos]

@stephenw10 I tried both ways but same issue.
I read from other forum, this like of error works on previous version of pfSense like 2.4.2 or 2.4.3-development versions.
Right now, I'm trying to find the oldest version of it. Do you have link of the archived of all previous stable version of pfSense?
TIA

[stephenw10]

You tried the various bootloader console suggestions above in this thread.

[marlonbsantos]

@stephenw10 I tried already before I replied on this post. No success.