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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yes, it has to be something blocking it locally. The firewall itself cannot create outbound states.

      Do you have outbound NAT set to automatic? If not perhaps you have an overmatching rule doing something odd. That wasn't the same error you saw when it was trying IPv6...

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      • M
        mrrobot @jimp
        last edited by

        @jimp rules.txt

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          mrrobot @stephenw10
          last edited by

          @stephenw10 outbound NAT Mode is set to automatic

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Did you ever have rules using those aliases for the Netgate repo servers?

            Though you cant even open a state to 1.1.1.1.

            Did you ever have Snort/Suricata installed?

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              mrrobot @stephenw10
              last edited by

              @stephenw10 u mean aliases for netgate servers ? i don't remember
              and i have never installed any package

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Your config contains:

                # User Aliases\
                table <files01_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
                files01_netgate_com = "<files01_netgate_com>"\
                table <files00_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
                files00_netgate_com = "<files00_netgate_com>"\
                table <pkg01_atx_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
                pkg01_atx_netgate_com = "<pkg01_atx_netgate_com>"\
                table <pkg00_atx_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
                pkg00_atx_netgate_com = "<pkg00_atx_netgate_com>"\
                

                Those are user created but are not currently being used in the ruleset. If at any time they were used it's possible some old rule is somehow still loaded.

                Can we assume you have rebooted at some point? That would clear any old rules.

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                  mrrobot @stephenw10
                  last edited by

                  @stephenw10 i just rebooted the router but nothing changes

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    So you have those aliases but never used them in a firewall rule?

                    Do you have an upstream proxy configured?

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                      mrrobot @stephenw10
                      last edited by

                      @stephenw10 said in can't update pfsense or install packages:

                      So you have those aliases but never used them in a firewall rule?

                      yes

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                        mrrobot @stephenw10
                        last edited by

                        @stephenw10 said in can't update pfsense or install packages:

                        Do you have an upstream proxy configured?

                        no

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok try this. At the CLI run:

                          pfctl -d
                          

                          That will disable the firewall entirely.
                          Then try to update again:

                          pkg-static -d update
                          

                          Re-enable the firewall again:

                          pfctl -e
                          
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                            mrrobot @stephenw10
                            last edited by

                            @stephenw10 i lost internet completely when i desabled the firewall

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

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                                mrrobot @stephenw10
                                last edited by

                                @stephenw10 no the firewall update status keeps looking in the dashboard
                                tired the update from command prompt, no success
                                package manager is unable to connect to servers

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Does it still show 'permission denied' though with the firewall disabled?

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                                    mrrobot @stephenw10
                                    last edited by

                                    @stephenw10 permission denied where ?

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      When you run pkg-static -d update.

                                      Previously you were seeing:

                                      DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                      pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                                      

                                      And similarly in the netcat test:

                                      $nc -vz4 pkg00-atx.netgate.com 443
                                      	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied
                                      

                                      Since it can't create states locally it must be something on the firewall doing that.
                                      So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
                                      But that's only used in the Captive Portal and for Limiters.
                                      So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

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                                        mrrobot @stephenw10
                                        last edited by

                                        @stephenw10 said in can't update pfsense or install packages:

                                        nc -vz4 pkg00-atx.netgate.com 443

                                        after disabling pf i got this

                                        [2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
                                        DBG(1)[55352]> pkg initialized
                                        Updating pfSense-core repository catalogue...
                                        DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
                                        DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
                                        DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                        DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                                        DBG(1)[55352]> opening libfetch fetcher
                                        DBG(1)[55352]> Fetch > libfetch: connecting
                                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                        DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                                        DBG(1)[55352]> opening libfetch fetcher
                                        DBG(1)[55352]> Fetch > libfetch: connecting
                                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                                        DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                                        ^C
                                        
                                        2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
                                        nc: getaddrinfo: Name does not resolve
                                        
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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok so a DNS issue. For v4 at least

                                          How is the sytem DNS configured in general setup?

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                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 im using a local pihole server, but i did try google & cloudflare dns servers with no luck
                                            do you want me to run some tests ?

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