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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mrrobot @jimp
      last edited by

      @jimp Screenshot 2023-06-22 at 21.22.25.png
      Screenshot 2023-06-22 at 21.23.01.png

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        There has to be something in your rules blocking the outgoing connection then, but without a floating rule I'm not sure what it might be coming from. A package, possibly.

        Can you post the whole /tmp/rules.debug file as a text attachment (e.g. rename it to rules.txt). You can edit out any sensitive IP addresses but please keep the last octet intact and differentiated. For example, you can change 192.168.1.1 to x.x.x.1 and 203.0.113.5 to y.y.y.5 so it's clear they're different subnets.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        M 1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, it has to be something blocking it locally. The firewall itself cannot create outbound states.

          Do you have outbound NAT set to automatic? If not perhaps you have an overmatching rule doing something odd. That wasn't the same error you saw when it was trying IPv6...

          M 1 Reply Last reply Reply Quote 0
          • M
            mrrobot @jimp
            last edited by

            @jimp rules.txt

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            • M
              mrrobot @stephenw10
              last edited by

              @stephenw10 outbound NAT Mode is set to automatic

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Did you ever have rules using those aliases for the Netgate repo servers?

                Though you cant even open a state to 1.1.1.1.

                Did you ever have Snort/Suricata installed?

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                • M
                  mrrobot @stephenw10
                  last edited by

                  @stephenw10 u mean aliases for netgate servers ? i don't remember
                  and i have never installed any package

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Your config contains:

                    # User Aliases\
                    table <files01_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
                    files01_netgate_com = "<files01_netgate_com>"\
                    table <files00_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
                    files00_netgate_com = "<files00_netgate_com>"\
                    table <pkg01_atx_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
                    pkg01_atx_netgate_com = "<pkg01_atx_netgate_com>"\
                    table <pkg00_atx_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
                    pkg00_atx_netgate_com = "<pkg00_atx_netgate_com>"\
                    

                    Those are user created but are not currently being used in the ruleset. If at any time they were used it's possible some old rule is somehow still loaded.

                    Can we assume you have rebooted at some point? That would clear any old rules.

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mrrobot @stephenw10
                      last edited by

                      @stephenw10 i just rebooted the router but nothing changes

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        So you have those aliases but never used them in a firewall rule?

                        Do you have an upstream proxy configured?

                        M 2 Replies Last reply Reply Quote 0
                        • M
                          mrrobot @stephenw10
                          last edited by

                          @stephenw10 said in can't update pfsense or install packages:

                          So you have those aliases but never used them in a firewall rule?

                          yes

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                          • M
                            mrrobot @stephenw10
                            last edited by

                            @stephenw10 said in can't update pfsense or install packages:

                            Do you have an upstream proxy configured?

                            no

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok try this. At the CLI run:

                              pfctl -d
                              

                              That will disable the firewall entirely.
                              Then try to update again:

                              pkg-static -d update
                              

                              Re-enable the firewall again:

                              pfctl -e
                              
                              M 1 Reply Last reply Reply Quote 1
                              • M
                                mrrobot @stephenw10
                                last edited by

                                @stephenw10 i lost internet completely when i desabled the firewall

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mrrobot @stephenw10
                                    last edited by

                                    @stephenw10 no the firewall update status keeps looking in the dashboard
                                    tired the update from command prompt, no success
                                    package manager is unable to connect to servers

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Does it still show 'permission denied' though with the firewall disabled?

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        mrrobot @stephenw10
                                        last edited by

                                        @stephenw10 permission denied where ?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          When you run pkg-static -d update.

                                          Previously you were seeing:

                                          DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                          pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                                          

                                          And similarly in the netcat test:

                                          $nc -vz4 pkg00-atx.netgate.com 443
                                          	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied
                                          

                                          Since it can't create states locally it must be something on the firewall doing that.
                                          So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
                                          But that's only used in the Captive Portal and for Limiters.
                                          So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 said in can't update pfsense or install packages:

                                            nc -vz4 pkg00-atx.netgate.com 443

                                            after disabling pf i got this

                                            [2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
                                            DBG(1)[55352]> pkg initialized
                                            Updating pfSense-core repository catalogue...
                                            DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
                                            DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
                                            DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                            DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                                            DBG(1)[55352]> opening libfetch fetcher
                                            DBG(1)[55352]> Fetch > libfetch: connecting
                                            DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                            DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                            DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                                            DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                                            DBG(1)[55352]> opening libfetch fetcher
                                            DBG(1)[55352]> Fetch > libfetch: connecting
                                            DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                                            DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                                            ^C
                                            
                                            2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
                                            nc: getaddrinfo: Name does not resolve
                                            
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