can't update pfsense or install packages

mrrobot

@jimp rules.txt

mrrobot

@stephenw10 outbound NAT Mode is set to automatic

stephenw10

Did you ever have rules using those aliases for the Netgate repo servers?

Though you cant even open a state to 1.1.1.1.

Did you ever have Snort/Suricata installed?

mrrobot

@stephenw10 u mean aliases for netgate servers ? i don't remember
and i have never installed any package

stephenw10

Your config contains:

# User Aliases\
table <files01_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
files01_netgate_com = "<files01_netgate_com>"\
table <files00_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
files00_netgate_com = "<files00_netgate_com>"\
table <pkg01_atx_netgate_com> \{   208.123.73.209/32  2610:160:11:18::209/128 \}\
pkg01_atx_netgate_com = "<pkg01_atx_netgate_com>"\
table <pkg00_atx_netgate_com> \{   208.123.73.207/32  2610:160:11:18::207/128 \}\
pkg00_atx_netgate_com = "<pkg00_atx_netgate_com>"\

Those are user created but are not currently being used in the ruleset. If at any time they were used it's possible some old rule is somehow still loaded.

Can we assume you have rebooted at some point? That would clear any old rules.

mrrobot

@stephenw10 i just rebooted the router but nothing changes

stephenw10

So you have those aliases but never used them in a firewall rule?

Do you have an upstream proxy configured?

mrrobot

@stephenw10 said in can't update pfsense or install packages:

So you have those aliases but never used them in a firewall rule?

yes

mrrobot

@stephenw10 said in can't update pfsense or install packages:

Do you have an upstream proxy configured?

no

stephenw10

Ok try this. At the CLI run:

pfctl -d

That will disable the firewall entirely.
Then try to update again:

pkg-static -d update

Re-enable the firewall again:

pfctl -e

mrrobot

@stephenw10 i lost internet completely when i desabled the firewall

stephenw10

You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

mrrobot

@stephenw10 no the firewall update status keeps looking in the dashboard
tired the update from command prompt, no success
package manager is unable to connect to servers

stephenw10

Does it still show 'permission denied' though with the firewall disabled?

mrrobot

@stephenw10 permission denied where ?

stephenw10

When you run pkg-static -d update.

Previously you were seeing:

DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied

And similarly in the netcat test:

$nc -vz4 pkg00-atx.netgate.com 443
	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied

Since it can't create states locally it must be something on the firewall doing that.
So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
But that's only used in the Captive Portal and for Limiters.
So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

mrrobot

@stephenw10 said in can't update pfsense or install packages:

nc -vz4 pkg00-atx.netgate.com 443

after disabling pf i got this

[2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
DBG(1)[55352]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
DBG(1)[55352]> opening libfetch fetcher
DBG(1)[55352]> Fetch > libfetch: connecting
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
DBG(1)[55352]> opening libfetch fetcher
DBG(1)[55352]> Fetch > libfetch: connecting
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
^C

2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
nc: getaddrinfo: Name does not resolve

stephenw10

Ok so a DNS issue. For v4 at least

How is the sytem DNS configured in general setup?

mrrobot

@stephenw10 im using a local pihole server, but i did try google & cloudflare dns servers with no luck
do you want me to run some tests ?

stephenw10

Yes, some testing is needed in pfSense.

But first confirm how pfSense is configured for DNS in General Setup. Is it using only the pihole?