SG-1100 update from 23.09.1 to 24.03 keeps failing

stephenw10

Technically you could use either port and the USB3 port would likely be much faster. However when you run either usbrecovery or usbboot it boots the first USB device and if you have two drives inserted that is the USB3 port. Which means that when you boot the installer the target drive must be in the USB2 slot. That shouldn't matter, I'd expect to be able to move the drive after installing. However I was unable to do so. The 1100 can be picky about booting USB drives though so it could just be the drive I'm using.

The default boot device is not automatically changed. You need to set the bootcmd uboot env from the uboot prompt like:

setenv bootcmd 'run usbboot; run emmcboot;'
saveenv

Now in your case you may have an additional issue that the emmc is still holding a ZFS filesystem and cannot be wiped. If that is that case you'd need to either make sure the zfs pool names are different or use UFS on the USB drive.

mrneutron

@stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

Technically you could use either port and the USB3 port would likely be much faster. However when you run either usbrecovery or usbboot it boots the first USB device and if you have two drives inserted that is the USB3 port. Which means that when you boot the installer the target drive must be in the USB2 slot. That shouldn't matter, I'd expect to be able to move the drive after installing. However I was unable to do so. The 1100 can be picky about booting USB drives though so it could just be the drive I'm using.

The default boot device is not automatically changed. You need to set the bootcmd uboot env from the uboot prompt like:
setenv bootcmd 'run usbboot; run emmcboot;'
saveenv
Now in your case you may have an additional issue that the emmc is still holding a ZFS filesystem and cannot be wiped. If that is that case you'd need to either make sure the zfs pool names are different or use UFS on the USB drive.

Yeah, given the read-only status of the emmc, it definitely appears the file system can't be wiped.
Using UFS on a USB flash drive seems like a less-complicated workaround - less other stuff to change.
How do you change the ZFS pool names, if you want/need to?

stephenw10

Yes, good question! There isn't an option to do that in the Net Installer TUI. Yet.

The legacy x86 installer allows setting the pool name. The legacy aarch64 installer never did because it used a prebuilt image.

So for now using UFS is the only option if you cannot remove a ZFS pool named 'pfSense' from the eMMC.

However I would argue that when running from USB the drive writes are even more important and running UFS with RAMdisks minimises that. So I would run UFS anyway.

Steve

flatsphere

@stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

Yes, good question! There isn't an option to do that in the Net Installer TUI. Yet.

The legacy x86 installer allows setting the pool name. The legacy aarch64 installer never did because it used a prebuilt image.

So for now using UFS is the only option if you cannot remove a ZFS pool named 'pfSense' from the eMMC.

However I would argue that when running from USB the drive writes are even more important and running UFS with RAMdisks minimises that. So I would run UFS anyway.

Steve

Hi gang,

Is there a resolution to this problem yet? My SG-1100 is having the same problem.

Cheers!
Rafael

stephenw10

So you see the 8 disks shown by uboot?

flatsphere

@stephenw10 Hi Stephen,

The latest attempt shows that I'm running out of memory.
mount -p shoes this:

Following notices also appeared:

Upgrade
pkg (3): out of space @ 2024-05-15 09:06:30
PHP errors
PHP ERROR: Type: 1, File: /usr/local/pkg/pfblockerng/pfblockerng.inc, Line: 8804, Message: Uncaught TypeError: Unsupported operand types: int + string in /usr/local/pkg/pfblockerng/pfblockerng.inc:8804
Stack trace:
#0 /usr/local/www/pfblockerng/pfblockerng.php(628): sync_package_pfblockerng('cron')
#1 /usr/local/www/pfblockerng/pfblockerng.php(155): pfblockerng_sync_cron()
#2 {main}
thrown @ 2024-05-15 10:00:35

And following disk usage:

Cheers!
Rafael

SteveITS

@flatsphere given the 2.1 GB you probably have old boot environments to delete:
https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

Also if your RAM disk is full consider disabling that.

flatsphere

@SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

I deleted all but the current boot environment, turned off VRAM and still failed.

R

stephenw10

Yeah you will either need bigger RAM disks or to just disable them for the update. I would disable them.

However this looks like a completely different error. It's not indicative of a failed eMMC. At least not what you've shown us so far.

flatsphere

@stephenw10 I just tried installing from USB. Here's the message:

R

stephenw10

Hmm, that was installing to the eMMC from the Net Installer?

Check the logs in /var/log/messages and /tmp/bsdinstall_log

MxcZXAKM

Mine fails as well. SG-1100

mrneutron

Netgate support people were not offering any remedy for the EMMC read-only state, so I ditched my failed SG-1100. It is a failed hardware design, in my opinion.
A microSD card or an M2 SSD should have been used as the boot and file system memory, rather than EMMC.
That would make the SG-1100 recoverable by simply switching out the boot media.

I installed pfsense CE 2.7.2 on a mini PC with 2 Ethernet PHYs onboard.
[stephanw10 keeps removing the web link...so helpful]
It boots and runs SO much faster than the SG-1100.

stephenw10

Yup, please don't link to competing products on amazon directly. They are easy enough to find for anyone looking.

wasabisinus

I am having this same issue with my 1100.
So is the resolution to buy a new device?
Is the 1100 now a deprecated piece of hardware?

The 1100 is now stuck at ver. 23

Are there any plans to inform your customers of this?

MxcZXAKM

@wasabisinus they for some reason don’t say on here. But, I opened a ticket and they gave me a side load piece of software to use. I haven’t tried it yet, fingers cross that it works. I travel a ton so I have to find time.

stephenw10

The legacy recovery image?

How exactly is the upgrade failing?

Just to be clear it should upgrade with no problems. I tested numerous times in different configurations on the 1100.