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    SG-1100 update from 23.09.1 to 24.03 keeps failing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      So you see the 8 disks shown by uboot?

      F 1 Reply Last reply Reply Quote 0
      • F
        flatsphere @stephenw10
        last edited by

        @stephenw10 Hi Stephen,

        The latest attempt shows that I'm running out of memory.
        mount -p shoes this:

        eb417928-7298-46d6-99f4-fea3b7b8d563-image.png

        Following notices also appeared:

        Upgrade
        pkg (3): out of space @ 2024-05-15 09:06:30
        PHP errors
        PHP ERROR: Type: 1, File: /usr/local/pkg/pfblockerng/pfblockerng.inc, Line: 8804, Message: Uncaught TypeError: Unsupported operand types: int + string in /usr/local/pkg/pfblockerng/pfblockerng.inc:8804
        Stack trace:
        #0 /usr/local/www/pfblockerng/pfblockerng.php(628): sync_package_pfblockerng('cron')
        #1 /usr/local/www/pfblockerng/pfblockerng.php(155): pfblockerng_sync_cron()
        #2 {main}
        thrown @ 2024-05-15 10:00:35

        And following disk usage:

        ee5c8740-6858-4170-9aef-52531abf7870-image.png

        Cheers!
        Rafael

        S 1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @flatsphere
          last edited by

          @flatsphere given the 2.1 GB you probably have old boot environments to delete:
          https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

          Also if your RAM disk is full consider disabling that.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          F 1 Reply Last reply Reply Quote 0
          • F
            flatsphere @SteveITS
            last edited by

            @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

            https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

            I deleted all but the current boot environment, turned off VRAM and still failed.

            ae07ff9b-be0b-4e39-aafa-630f306d8b0e-image.png

            R

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yeah you will either need bigger RAM disks or to just disable them for the update. I would disable them.

              However this looks like a completely different error. It's not indicative of a failed eMMC. At least not what you've shown us so far.

              F 1 Reply Last reply Reply Quote 0
              • F
                flatsphere @stephenw10
                last edited by

                @stephenw10 I just tried installing from USB. Here's the message:

                5304baf9-1c80-4962-a080-e148a8652e4e-image.png

                R

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, that was installing to the eMMC from the Net Installer?

                  Check the logs in /var/log/messages and /tmp/bsdinstall_log

                  1 Reply Last reply Reply Quote 0
                  • M
                    MxcZXAKM
                    last edited by

                    c286bae7-1cb0-4825-86f2-1770920b3b15-image.jpeg

                    Mine fails as well. SG-1100

                    1 Reply Last reply Reply Quote 0
                    • M
                      mrneutron
                      last edited by mrneutron

                      Netgate support people were not offering any remedy for the EMMC read-only state, so I ditched my failed SG-1100. It is a failed hardware design, in my opinion.
                      A microSD card or an M2 SSD should have been used as the boot and file system memory, rather than EMMC.
                      That would make the SG-1100 recoverable by simply switching out the boot media.

                      I installed pfsense CE 2.7.2 on a mini PC with 2 Ethernet PHYs onboard.
                      [stephanw10 keeps removing the web link...so helpful]
                      It boots and runs SO much faster than the SG-1100.

                      1 Reply Last reply Reply Quote 1
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yup, please don't link to competing products on amazon directly. They are easy enough to find for anyone looking.

                        1 Reply Last reply Reply Quote 1
                        • W
                          wasabisinus
                          last edited by

                          I am having this same issue with my 1100.
                          So is the resolution to buy a new device?
                          Is the 1100 now a deprecated piece of hardware?

                          The 1100 is now stuck at ver. 23

                          Are there any plans to inform your customers of this?

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            MxcZXAKM @wasabisinus
                            last edited by

                            @wasabisinus they for some reason don’t say on here. But, I opened a ticket and they gave me a side load piece of software to use. I haven’t tried it yet, fingers cross that it works. I travel a ton so I have to find time.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              The legacy recovery image?

                              How exactly is the upgrade failing?

                              Just to be clear it should upgrade with no problems. I tested numerous times in different configurations on the 1100.

                              1 Reply Last reply Reply Quote 0
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