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    SG-1100 update from 23.09.1 to 24.03 keeps failing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F
      flatsphere @stephenw10
      last edited by

      @stephenw10 Hi Stephen,

      The latest attempt shows that I'm running out of memory.
      mount -p shoes this:

      eb417928-7298-46d6-99f4-fea3b7b8d563-image.png

      Following notices also appeared:

      Upgrade
      pkg (3): out of space @ 2024-05-15 09:06:30
      PHP errors
      PHP ERROR: Type: 1, File: /usr/local/pkg/pfblockerng/pfblockerng.inc, Line: 8804, Message: Uncaught TypeError: Unsupported operand types: int + string in /usr/local/pkg/pfblockerng/pfblockerng.inc:8804
      Stack trace:
      #0 /usr/local/www/pfblockerng/pfblockerng.php(628): sync_package_pfblockerng('cron')
      #1 /usr/local/www/pfblockerng/pfblockerng.php(155): pfblockerng_sync_cron()
      #2 {main}
      thrown @ 2024-05-15 10:00:35

      And following disk usage:

      ee5c8740-6858-4170-9aef-52531abf7870-image.png

      Cheers!
      Rafael

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @flatsphere
        last edited by

        @flatsphere given the 2.1 GB you probably have old boot environments to delete:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

        Also if your RAM disk is full consider disabling that.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        F 1 Reply Last reply Reply Quote 0
        • F
          flatsphere @SteveITS
          last edited by

          @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

          https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

          I deleted all but the current boot environment, turned off VRAM and still failed.

          ae07ff9b-be0b-4e39-aafa-630f306d8b0e-image.png

          R

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yeah you will either need bigger RAM disks or to just disable them for the update. I would disable them.

            However this looks like a completely different error. It's not indicative of a failed eMMC. At least not what you've shown us so far.

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            • F
              flatsphere @stephenw10
              last edited by

              @stephenw10 I just tried installing from USB. Here's the message:

              5304baf9-1c80-4962-a080-e148a8652e4e-image.png

              R

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, that was installing to the eMMC from the Net Installer?

                Check the logs in /var/log/messages and /tmp/bsdinstall_log

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                • M
                  MxcZXAKM
                  last edited by

                  c286bae7-1cb0-4825-86f2-1770920b3b15-image.jpeg

                  Mine fails as well. SG-1100

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                  • M
                    mrneutron
                    last edited by mrneutron

                    Netgate support people were not offering any remedy for the EMMC read-only state, so I ditched my failed SG-1100. It is a failed hardware design, in my opinion.
                    A microSD card or an M2 SSD should have been used as the boot and file system memory, rather than EMMC.
                    That would make the SG-1100 recoverable by simply switching out the boot media.

                    I installed pfsense CE 2.7.2 on a mini PC with 2 Ethernet PHYs onboard.
                    [stephanw10 keeps removing the web link...so helpful]
                    It boots and runs SO much faster than the SG-1100.

                    1 Reply Last reply Reply Quote 1
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yup, please don't link to competing products on amazon directly. They are easy enough to find for anyone looking.

                      1 Reply Last reply Reply Quote 1
                      • W
                        wasabisinus
                        last edited by

                        I am having this same issue with my 1100.
                        So is the resolution to buy a new device?
                        Is the 1100 now a deprecated piece of hardware?

                        The 1100 is now stuck at ver. 23

                        Are there any plans to inform your customers of this?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          MxcZXAKM @wasabisinus
                          last edited by

                          @wasabisinus they for some reason don’t say on here. But, I opened a ticket and they gave me a side load piece of software to use. I haven’t tried it yet, fingers cross that it works. I travel a ton so I have to find time.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            The legacy recovery image?

                            How exactly is the upgrade failing?

                            Just to be clear it should upgrade with no problems. I tested numerous times in different configurations on the 1100.

                            1 Reply Last reply Reply Quote 0
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