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    SG-1100 update from 23.09.1 to 24.03 keeps failing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F
      flatsphere @stephenw10
      last edited by

      @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

      Yes, good question! There isn't an option to do that in the Net Installer TUI. Yet.

      The legacy x86 installer allows setting the pool name. The legacy aarch64 installer never did because it used a prebuilt image.

      So for now using UFS is the only option if you cannot remove a ZFS pool named 'pfSense' from the eMMC.

      However I would argue that when running from USB the drive writes are even more important and running UFS with RAMdisks minimises that. So I would run UFS anyway.

      Steve

      Hi gang,

      Is there a resolution to this problem yet? My SG-1100 is having the same problem.

      Cheers!
      Rafael

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        So you see the 8 disks shown by uboot?

        F 1 Reply Last reply Reply Quote 0
        • F
          flatsphere @stephenw10
          last edited by

          @stephenw10 Hi Stephen,

          The latest attempt shows that I'm running out of memory.
          mount -p shoes this:

          eb417928-7298-46d6-99f4-fea3b7b8d563-image.png

          Following notices also appeared:

          Upgrade
          pkg (3): out of space @ 2024-05-15 09:06:30
          PHP errors
          PHP ERROR: Type: 1, File: /usr/local/pkg/pfblockerng/pfblockerng.inc, Line: 8804, Message: Uncaught TypeError: Unsupported operand types: int + string in /usr/local/pkg/pfblockerng/pfblockerng.inc:8804
          Stack trace:
          #0 /usr/local/www/pfblockerng/pfblockerng.php(628): sync_package_pfblockerng('cron')
          #1 /usr/local/www/pfblockerng/pfblockerng.php(155): pfblockerng_sync_cron()
          #2 {main}
          thrown @ 2024-05-15 10:00:35

          And following disk usage:

          ee5c8740-6858-4170-9aef-52531abf7870-image.png

          Cheers!
          Rafael

          S 1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @flatsphere
            last edited by

            @flatsphere given the 2.1 GB you probably have old boot environments to delete:
            https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

            Also if your RAM disk is full consider disabling that.

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            F 1 Reply Last reply Reply Quote 0
            • F
              flatsphere @SteveITS
              last edited by

              @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

              https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-shrink.html

              I deleted all but the current boot environment, turned off VRAM and still failed.

              ae07ff9b-be0b-4e39-aafa-630f306d8b0e-image.png

              R

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yeah you will either need bigger RAM disks or to just disable them for the update. I would disable them.

                However this looks like a completely different error. It's not indicative of a failed eMMC. At least not what you've shown us so far.

                F 1 Reply Last reply Reply Quote 0
                • F
                  flatsphere @stephenw10
                  last edited by

                  @stephenw10 I just tried installing from USB. Here's the message:

                  5304baf9-1c80-4962-a080-e148a8652e4e-image.png

                  R

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, that was installing to the eMMC from the Net Installer?

                    Check the logs in /var/log/messages and /tmp/bsdinstall_log

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                    • M
                      MxcZXAKM
                      last edited by

                      c286bae7-1cb0-4825-86f2-1770920b3b15-image.jpeg

                      Mine fails as well. SG-1100

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                      • M
                        mrneutron
                        last edited by mrneutron

                        Netgate support people were not offering any remedy for the EMMC read-only state, so I ditched my failed SG-1100. It is a failed hardware design, in my opinion.
                        A microSD card or an M2 SSD should have been used as the boot and file system memory, rather than EMMC.
                        That would make the SG-1100 recoverable by simply switching out the boot media.

                        I installed pfsense CE 2.7.2 on a mini PC with 2 Ethernet PHYs onboard.
                        [stephanw10 keeps removing the web link...so helpful]
                        It boots and runs SO much faster than the SG-1100.

                        1 Reply Last reply Reply Quote 1
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yup, please don't link to competing products on amazon directly. They are easy enough to find for anyone looking.

                          1 Reply Last reply Reply Quote 1
                          • W
                            wasabisinus
                            last edited by

                            I am having this same issue with my 1100.
                            So is the resolution to buy a new device?
                            Is the 1100 now a deprecated piece of hardware?

                            The 1100 is now stuck at ver. 23

                            Are there any plans to inform your customers of this?

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                            • M
                              MxcZXAKM @wasabisinus
                              last edited by

                              @wasabisinus they for some reason don’t say on here. But, I opened a ticket and they gave me a side load piece of software to use. I haven’t tried it yet, fingers cross that it works. I travel a ton so I have to find time.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                The legacy recovery image?

                                How exactly is the upgrade failing?

                                Just to be clear it should upgrade with no problems. I tested numerous times in different configurations on the 1100.

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