network dropping, Could this be an ISP issue?

[edwardnizz]

@DaddyGo ok this is what I got within a few minutes(if i did it right):

[DaddyGo]

@edwardnizz said in network dropping, Could this be an ISP issue?:

if i did it right

You did well...

Please include the IP of the ISP modem / router in the test + ISP GW 67.87.218.1

let's see what falls down

[edwardnizz]

@DaddyGo how do I do that?

[edwardnizz]

ok I just added it:

[DaddyGo]

@edwardnizz

just add more IPs to the test + with "NEW"

otherwise it sucks result ...

[DaddyGo]

@edwardnizz

please take such a test:
https://www.dslreports.com/speedtest

+++edit:

I hope you don't connect to pfSense on Wifi?....!!!!

[edwardnizz]

LOL!! No I have a router as an access point. Heres the screenshot:

[edwardnizz]

@DaddyGo I was gonna reset my ap(netgear router) and connect that directly to the modem and see what happens? What do you think?

[DaddyGo]

@edwardnizz said in network dropping, Could this be an ISP issue?:

and connect that directly to the modem

That would have been my next request

[edwardnizz]

that will take a little bit as I have to reset to take the router out of AP mode.
I will get back when its done.
BTW I really appreciate you walking me through this. Hopefully I get this sorted as I'm working from home and Its hard to work with this cutting out every so often.

[DaddyGo]

@edwardnizz said in network dropping, Could this be an ISP issue?:

that will take a little bit as I have to reset

Please , we are here to help

so no problem, I have a task too we are celebrating my son's 18th birthday, I'm waiting for you tomorrow...

+++edit:

if it is urgent, I recommend @Raffi, because he a very well trained gentleman , so feel free to contact he for help...

the basic principles... have already been laid down

yes in this unfortunate pandemic situation, everyone is at home .... - I hope so

[Raffi_]

@edwardnizz said in network dropping, Could this be an ISP issue?:

@Raffi_ I change the cable. still got the same issue happening.

The cable modem is from optimum. There is no way I can access it.

I did not disable the gateway monitoring yet. Should I check both boxes?

Only check the second box, not the first one from my image.

[edwardnizz]

@DaddyGo Sounds good I just connected and its losing connection like before. So PFsense is out of the equation. and the issue was from the wan side of PFsense. So If I'm a gambling man, I'd say its the modem or a line issue.

Enjoy your sons birthday!! I'll check in Tomorrow.

[edwardnizz]

ok, I connected a Cable directly from the ground lug Coaxial connector from the cable company directly to my modem. BINGO!
Turns out it was a bad splitter in the crawlspace. I dont think I would have found this without it costing a service call without your guys help.
Very grateful!