pfSense 23.01 TAC Subscription expired
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Exact same issue here. This is for my home instance which was upgraded from CE to Plus last year and then up to 23.01 yesterday. Since then I can't get a response from the upgrade dialogue or any results from the package manager search.
@stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?
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@tman222 for me i always get following message:
Upgrading pfSense-pkg-System_Patches...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):Installed packages to be UPGRADED:
pfSense-pkg-System_Patches: 2.0_7 -> 2.1 [pfSense]Number of packages to be upgraded: 1
36 KiB to be downloaded.
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/All/pfSense-pkg-System_Patches-2.1.pkg: Not Found
Fehlgeschlagen -
@safetynet said in pfSense 23.01 TAC Subscription expired:
@stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?
I can certainly check it.
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I have the same issue here on my APU board.
Can I send you my Netgate ID or is it better to wait for a fix on the backed? -
I can probably reset it for you now if you need to re-register.
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Yes, that would be great
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Sent it to me via chat and I'll check.
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Seeing the same issue as well. Is there a fix for this yet?
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If you send me your NDI in chat I can check it.
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Good day
I have the same issue after upgrading to 23.01. Hope that there is a fix for it.
Thanks. -
It should all be automatic but for now I can reset it to allow you re-register if you send me your NDI in chat.
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@stephenw10 Thank you ... worked.
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Same issue. this seems to be a rather wide spread issue. whats going on?
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There are several issues that are being conflated. But if your TAC Lite subscription that was part of a CE > Plus upgrade has expired and you're unable to register a new key that is a backend issue that is being worked on as I type this.
In the mean time if you send me your NDI via chat I can reset it to allow a new key to be registered.Steve
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@v1k0d3n said in pfSense 23.01 TAC Subscription expired:
Seeing the same issue as well. Is there a fix for this yet?
Just FWIW: The issue did seem to resolve on it's own, just a bit later than some others experienced. All good now (and thanks for the help).
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Having this issue as well, for about 30 days. Has persisted though reboots.
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@stephenw10
I have the same problem now since 9 days. Do I need to reboot my pfsense? I have a Shop acount and can login. -
What error are you actually seeing?
This thread is old and some of the issues discussed have been fixed.
The most common cause of many of these is that the NDI has changed since it was registered. Usually because a new NIC was added or replaced. -
@stephenw10
I see the following:Contract type pfSense TAC Lite Zero to ping only Support start 2022-05-09 Support end 2023-05-09 Support status EXPIREDThe NDI should be the same but i'm not 100% sure. I upgraded from CE and I updated to the latest Version a few weeks ago without any problem. It's a virtual pfsense on a esxi host.
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Ah, OK. If it's just expired like that you should be able re-register it with a new key. What does the register page show?
