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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
    148 Posts 9 Posters 28.0k Views
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    • M
      mrrobot @stephenw10
      last edited by

      @stephenw10 i lost internet completely when i desabled the firewall

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You would lose it from a client behind the firewall because it also disables NAT but does it allow the firewall to connect to the package servers?

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        • M
          mrrobot @stephenw10
          last edited by

          @stephenw10 no the firewall update status keeps looking in the dashboard
          tired the update from command prompt, no success
          package manager is unable to connect to servers

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Does it still show 'permission denied' though with the firewall disabled?

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            • M
              mrrobot @stephenw10
              last edited by

              @stephenw10 permission denied where ?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                When you run pkg-static -d update.

                Previously you were seeing:

                DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                

                And similarly in the netcat test:

                $nc -vz4 pkg00-atx.netgate.com 443
                	nc: connect to pkg00-atx.netgate.com port 443 (tcp) failed: Permission denied
                

                Since it can't create states locally it must be something on the firewall doing that.
                So if we disable pf and it still shows that error that means it must be something other than pf. Which in 2.6 could really only be ipfw.
                But that's only used in the Captive Portal and for Limiters.
                So since you're not using Captive Portal, do you have Limiters defined? I don't see any rules passing traffic into pipes if you do.

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                • M
                  mrrobot @stephenw10
                  last edited by

                  @stephenw10 said in can't update pfsense or install packages:

                  nc -vz4 pkg00-atx.netgate.com 443

                  after disabling pf i got this

                  [2.6.0-RELEASE][admin@pfSense.xxx.local]/root: pkg-static -d update
                  DBG(1)[55352]> pkg initialized
                  Updating pfSense-core repository catalogue...
                  DBG(1)[55352]> PkgRepo: verifying update for pfSense-core
                  DBG(1)[55352]> PkgRepo: need forced update of pfSense-core
                  DBG(1)[55352]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                  DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                  DBG(1)[55352]> opening libfetch fetcher
                  DBG(1)[55352]> Fetch > libfetch: connecting
                  DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                  DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                  DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i"
                  DBG(1)[55352]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                  DBG(1)[55352]> opening libfetch fetcher
                  DBG(1)[55352]> Fetch > libfetch: connecting
                  DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                  DBG(1)[55352]> Fetch: fetching from: https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i"
                  ^C
                  
                  2.6.0-RELEASE][admin@pfSense.xxx.local]/root: nc -vz4 pkg00-atx.netgate.com 443
                  nc: getaddrinfo: Name does not resolve
                  
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok so a DNS issue. For v4 at least

                    How is the sytem DNS configured in general setup?

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mrrobot @stephenw10
                      last edited by

                      @stephenw10 im using a local pihole server, but i did try google & cloudflare dns servers with no luck
                      do you want me to run some tests ?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes, some testing is needed in pfSense.

                        But first confirm how pfSense is configured for DNS in General Setup. Is it using only the pihole?

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                        • M
                          mrrobot @stephenw10
                          last edited by

                          @stephenw10 sorry for the late responce, yes under "system / general setup" i have set up one dns server (my local pi-hole)

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            But what is 'DNS Resolution Behavior' set to? Is it actually using the configured server? By default it will only use that if Unbound doesn't reply on localhost.

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                            • M
                              mrrobot @stephenw10
                              last edited by mrrobot

                              @stephenw10
                              Screenshot 2023-07-04 at 20.01.50.png

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, so it's trying to use localhost (Unbound). It should fall back to the pihole if that fails but try setting that to 'Use remote DNS servers' and see if that changes anything.

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                                • N
                                  Nibblet
                                  last edited by

                                  Don't know if it helps, but both your LAN and your WAN appear to be using addresses out of the 10/8 range, and depending on how you have set your network up you might have some weird routing going on - this can lead to errors such as route unreachable.

                                  As a start I'd maybe consider renumbering your internal network so it is guaranteed to not use ranges that may be on the WAN side of the network - maybe like 172.20.0.0/16 or something.

                                  M 1 Reply Last reply Reply Quote 2
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Both are in 10/8 but they are not conflicting. The LAN is /24 and the WAN is a /32 (ptp) outside that /24.

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                                    • M
                                      mrrobot @stephenw10
                                      last edited by

                                      @stephenw10 alredy tried to use remote but still same issue, i tried again rn with no succes

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                                      • M
                                        mrrobot @Nibblet
                                        last edited by

                                        @Nibblet i'll give it a try this weekend

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                                        • M
                                          mrrobot @mrrobot
                                          last edited by

                                          @mrrobot anything else we can try ?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Are you still seeing the same 'permission denied' errors?

                                            M 1 Reply Last reply Reply Quote 0
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