Unable to find way to change email in shop.netgate.com
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I need to change my email address associated with my shop.netgate.com account. I'm unable to find any way to do so on the shop website.
How can I get this done so my purchase records continue to be associated with me and I can continue to access them?
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This can be done but it's a manual process. Emailing sales (sales@netgate.com) is probably the best way to get that started.
Steve
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Thanks, I'll email sales.
It's surprising to see an Internet router and firewall company in 2024 with a manual process for changing an email address.
Our natural gas utility has the same problem...
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Mmm. Kinda limited by the provider unfortunately.
