@KOM:
https://doc.pfsense.org/index.php/VoIP_Configuration
This may apply to you:
Set Conservative state table optimization
The default UDP timeouts in pf are too low for some VoIP services. If phones mostly work, but randomly disconnect, set Firewall Optimization Options to Conservative under System > Advanced, Firewall/NAT tab.
A keep-alive or re-registration on the phone set for 20-30 seconds or so can also help, and is often a better solution.
Hey KOM,
Thanks for your help. Just got back on pfSense and made firewall change as per your suggestion a few minutes ago. Will see if this stops the disconnections after a couple hours inactivity on the phone. I am not sure how to apply the 'keep alive'? Is that on the pfSense side or a setting on the phone side? Not really sure how to proceed.
Thanks for your help!