Ah that is just their main office hours, not the support hours ;) Makes sense now..

It could be if the extra ram has increased the boot time beyond the watchdog timeout perhaps.
Try disabling that in the BIOS.

Steve

Yup, from a failed upgrade like that I would install 2.4.5 clean and then import the config again.

We can assist with both those things if you open a ticket: https://go.netgate.com/

Steve

Yes, though check the docs for notes on how the ports appear: https://docs.netgate.com/pfsense/en/latest/solutions/xg-7100-1u/io-ports.html#optional-4-port-intel-1-gbps-ethernet-expansion-card

No idea why but it does look like you were blocked. I would guess your email is blacklisted somewhere.
You are not anymore.

Steve

I will try this evening after the workday and report back.

I submitted a support request... and response was nearly immediate with a firmware image. Once I had the image, was relatively simple to install the image file onto the the sg-1100, as per the reinstall instructions:

https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

bonus: the Etcher image software is a keeper. Had not seen this open source software before and it was terrifically easy to flash the image to a USB.

While the upgrade was painful and problematic, the support desk and information they provided was the exact opposite, easy and simple. BTW the response on my ticket from the time of submission was <5 minutes.

@wedawns said in SG3100 can't read ubldr.bin:

amd64.img

The SG-3100 is armv6 not amd64 so that image will never boot.

We can get the correct image when you open a ticket.

Steve

Sounds like it may be a hardware issue. Open an issue at https://go.netgate.com and the support crew can assist you

I have never tried to be honest since our image installs UFS with BIOS/MBR by default.

Coreboot can certainly boot UEFI though so it may be possible with some work:
https://www.coreboot.org/TianoCore

Steve

boot -s didn't work.

I have an update, i have put pfsense livecd on a USB, boot on it, i have done fsck on the right disk... now i have this :

Trying to mount root from ufs:/dev/ufsid/5e3dcecfb68b7ca4 [rw]...
uhub0: 8 ports with 8 removable, self powered
random: unblocking device.
CPU: Intel(R) Atom(TM) CPU C3558 @ 2.20GHz (2200.07-MHz K8-class CPU)
Origin="GenuineIntel" Id=0x506f1 Family=0x6 Model=0x5f Stepping=1
Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
Features2=0x4ff8ebbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,CX16,xTPR,PDCM,SSE4.1,SSE4.2,x2APIC,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,RDRAND>
AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
AMD Features2=0x101<LAHF,Prefetch>
Structured Extended Features=0x2294e283<FSGSBASE,TSCADJ,SMEP,ERMS,NFPUSG,MPX,PQE,RDSEED,SMAP,CLFLUSHOPT,PROCTRACE,SHA>
Structured Extended Features3=0xac000400<IBPB,STIBP,ARCH_CAP,SSBD>
XSAVE Features=0xf<XSAVEOPT,XSAVEC,XINUSE,XSAVES>
IA32_ARCH_CAPS=0x69<RDCL_NO>
VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID,VID,PostIntr
TSC: P-state invariant, performance statistics

and its freezing after that (never had that before)

and also, before i had 1 green light and 2 red ... now i have 2 green light.. and 1 down (power are green) but nothing for data i think

While i mount my disk on my usb key i was able to find my backups .. didn't get them tho.. didn't know how to do it on minicom

for the serial concole, no previous config, all default

Unfortunately it's very unlikely you will be able to retrieve any data from the eMMC if the board has failed.
Open a ticket with us: https://go.netgate.com/

Steve

How you fixed this?
I have the same problem:
https://forum.netgate.com/topic/151684/sg-1100-pkg-static-https-repo-netgate-com-pkg-pfsense_factory-v2_4_5_aarch64-core-meta-txz-authentication-error

Good to hear, thanks for following up. 👍

@stephenw10

Hi Stephen,

Thanks for replay, ticket is open now.

Regards,
Oleg

nice and done 😂

Great to hear. 👍

thanks, jimp

@Derelict said in Netgate SG-1100 randomly reboots?:

Please open a ticket at https://go.netgate.com/. Thanks.

Yeah it is more of a logical concept in terms of how the ports and switches are arranged. In the XG-7100 the switch is within the device but the actual routing is carried out between VLANs just as it would be with a firewall with a single NIC. The VLANs actually run over a lagg group of two 5G ports internally but logically it's the same.

Steve