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    Wan periodic reset causes system reboot.

    General pfSense Questions
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    • A
      AlexanderK @stephenw10
      last edited by

      @stephenw10 the first picture was the highest i could go....
      So it is not possible.
      I will try the log

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, still odd that it doesn't save the panic as a crash report by default. The only reasons that wouldn't happen I can think of are if there's no SWAP configured (there is) or if the drive is failing and it's inaccessible at that point.

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        • A
          AlexanderK
          last edited by

          reboots still happening.... any idea what to do - check?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Did you manage to log anything?

            If you are hitting that IPv6 issue though you could test that by simply disabling IPv6. If it still reboots when PPPoE resets that you're not hitting that bug.

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            • A
              AlexanderK @stephenw10
              last edited by

              @stephenw10
              No i couldn't log something.
              I trying to enable console logs.
              But it is not working
              .
              I will disable ipv6 and check again.

              Y 1 Reply Last reply Reply Quote 0
              • Y
                YannTKO @AlexanderK
                last edited by YannTKO

                @AlexanderK

                Hi,
                I faced a similar issue without understanding the root cause.
                If i remember well, I disabled the gateway monitoring.
                dpinger (Gateway Monitoring Daemon) was probably my problem but I don't know why.
                Do you monitor your gateway ? If yes, you can try to disable it.
                Regards.
                Yann.

                Netgate SG-3100 23.09.1
                Unifi UAP: 1x FlexHD + 2x nanoHD + 1x AC-IW | Unifi USW: 1x16-PoE Gen2 + 4x US-8-60W | Cloudkey Gen2 Plus
                1 x NUC8i7BEH 32Go - ESXI 8 (Pfsense + many VM)

                A 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    AlexanderK @YannTKO
                    last edited by

                    @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

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                    • A
                      AlexanderK @stephenw10
                      last edited by

                      @stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Previously you say it was rebooting when you manually restarted the WAN. Is that still the case with IPv6 disabled?

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          AlexanderK @stephenw10
                          last edited by

                          @stephenw10 yes but i need to check again

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                          • A
                            AlexanderK
                            last edited by

                            I triggered it again with different procedure.
                            I simply disconnected wan interface with ipv6 enabled.... system reboots.

                            RobbieTTR 1 Reply Last reply Reply Quote 0
                            • RobbieTTR
                              RobbieTT @AlexanderK
                              last edited by

                              @AlexanderK said in Wan periodic reset causes system reboot.:

                              I triggered it again with different procedure.
                              I simply disconnected wan interface with ipv6 enabled.... system reboots.

                              Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

                              It will help the diagnostics as there is potentially more than 1 issue at play.

                              ☕️

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                              • A
                                AlexanderK @RobbieTT
                                last edited by

                                @RobbieTT without ipv6 everything works perfect.
                                With ipv6 enabled i have the reboots

                                RobbieTTR 1 Reply Last reply Reply Quote 0
                                • RobbieTTR
                                  RobbieTT @AlexanderK
                                  last edited by

                                  @AlexanderK
                                  Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

                                  @stephenw10
                                  Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

                                  ☕️

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

                                    23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

                                    RobbieTTR A 3 Replies Last reply Reply Quote 0
                                    • RobbieTTR
                                      RobbieTT @stephenw10
                                      last edited by

                                      @stephenw10
                                      I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

                                      Unless you have a unit you can send for testing Steve?

                                      ☕️

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        I mean I have all the units but..... 😉

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                                        • A
                                          AlexanderK @RobbieTT
                                          last edited by

                                          @RobbieTT can you send the link of the redmine?

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            https://redmine.pfsense.org/issues/14431

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