Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 30.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Potentially that might avoid it if the only thing using IPv6 is the gateway monitoring at that time. it would be an interesting test.

      A 1 Reply Last reply Reply Quote 0
      • A
        AlexanderK @YannTKO
        last edited by

        @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

        1 Reply Last reply Reply Quote 0
        • A
          AlexanderK @stephenw10
          last edited by

          @stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Previously you say it was rebooting when you manually restarted the WAN. Is that still the case with IPv6 disabled?

            A 1 Reply Last reply Reply Quote 0
            • A
              AlexanderK @stephenw10
              last edited by

              @stephenw10 yes but i need to check again

              1 Reply Last reply Reply Quote 0
              • A
                AlexanderK
                last edited by

                I triggered it again with different procedure.
                I simply disconnected wan interface with ipv6 enabled.... system reboots.

                RobbieTTR 1 Reply Last reply Reply Quote 0
                • RobbieTTR
                  RobbieTT @AlexanderK
                  last edited by

                  @AlexanderK said in Wan periodic reset causes system reboot.:

                  I triggered it again with different procedure.
                  I simply disconnected wan interface with ipv6 enabled.... system reboots.

                  Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

                  It will help the diagnostics as there is potentially more than 1 issue at play.

                  ☕️

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    AlexanderK @RobbieTT
                    last edited by

                    @RobbieTT without ipv6 everything works perfect.
                    With ipv6 enabled i have the reboots

                    RobbieTTR 1 Reply Last reply Reply Quote 0
                    • RobbieTTR
                      RobbieTT @AlexanderK
                      last edited by

                      @AlexanderK
                      Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

                      @stephenw10
                      Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

                      ☕️

                      A 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

                        23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

                        RobbieTTR A 3 Replies Last reply Reply Quote 0
                        • RobbieTTR
                          RobbieTT @stephenw10
                          last edited by

                          @stephenw10
                          I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

                          Unless you have a unit you can send for testing Steve?

                          ☕️

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            I mean I have all the units but..... 😉

                            1 Reply Last reply Reply Quote 0
                            • A
                              AlexanderK @RobbieTT
                              last edited by

                              @RobbieTT can you send the link of the redmine?

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                https://redmine.pfsense.org/issues/14431

                                1 Reply Last reply Reply Quote 0
                                • A
                                  AlexanderK @stephenw10
                                  last edited by AlexanderK

                                  @stephenw10 installed 23.09 dev version.
                                  Resetting wan still resets device but will check again

                                  1 Reply Last reply Reply Quote 1
                                  • A
                                    AlexanderK @stephenw10
                                    last edited by

                                    @stephenw10 found another way to trigger the issue.
                                    Status interface disconnect wan
                                    System reboots

                                    RobbieTTR 1 Reply Last reply Reply Quote 0
                                    • RobbieTTR
                                      RobbieTT @AlexanderK
                                      last edited by

                                      @AlexanderK said in Wan periodic reset causes system reboot.:

                                      Status interface disconnect wan
                                      System reboots

                                      That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                                      It is unfortunate that the issue impacts v23.09d.

                                      ☕️

                                      1 Reply Last reply Reply Quote 1
                                      • A
                                        AlexanderK
                                        last edited by

                                        i will try to create a lab and reproduce the error. i will post progress

                                        1 Reply Last reply Reply Quote 1
                                        • A
                                          AlexanderK
                                          last edited by

                                          anything new?
                                          tried to replicate issue at a lab but nothing happened.
                                          I am using my production network without ipv6

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.