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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A
      AlexanderK @stephenw10
      last edited by

      @stephenw10 yes but i need to check again

      1 Reply Last reply Reply Quote 0
      • A
        AlexanderK
        last edited by

        I triggered it again with different procedure.
        I simply disconnected wan interface with ipv6 enabled.... system reboots.

        RobbieTTR 1 Reply Last reply Reply Quote 0
        • RobbieTTR
          RobbieTT @AlexanderK
          last edited by

          @AlexanderK said in Wan periodic reset causes system reboot.:

          I triggered it again with different procedure.
          I simply disconnected wan interface with ipv6 enabled.... system reboots.

          Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

          It will help the diagnostics as there is potentially more than 1 issue at play.

          ☕️

          A 1 Reply Last reply Reply Quote 0
          • A
            AlexanderK @RobbieTT
            last edited by

            @RobbieTT without ipv6 everything works perfect.
            With ipv6 enabled i have the reboots

            RobbieTTR 1 Reply Last reply Reply Quote 0
            • RobbieTTR
              RobbieTT @AlexanderK
              last edited by

              @AlexanderK
              Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

              @stephenw10
              Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

              ☕️

              A 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

                23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

                RobbieTTR A 3 Replies Last reply Reply Quote 0
                • RobbieTTR
                  RobbieTT @stephenw10
                  last edited by

                  @stephenw10
                  I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

                  Unless you have a unit you can send for testing Steve?

                  ☕️

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    I mean I have all the units but..... 😉

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                    • A
                      AlexanderK @RobbieTT
                      last edited by

                      @RobbieTT can you send the link of the redmine?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        https://redmine.pfsense.org/issues/14431

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                        • A
                          AlexanderK @stephenw10
                          last edited by AlexanderK

                          @stephenw10 installed 23.09 dev version.
                          Resetting wan still resets device but will check again

                          1 Reply Last reply Reply Quote 1
                          • A
                            AlexanderK @stephenw10
                            last edited by

                            @stephenw10 found another way to trigger the issue.
                            Status interface disconnect wan
                            System reboots

                            RobbieTTR 1 Reply Last reply Reply Quote 0
                            • RobbieTTR
                              RobbieTT @AlexanderK
                              last edited by

                              @AlexanderK said in Wan periodic reset causes system reboot.:

                              Status interface disconnect wan
                              System reboots

                              That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                              It is unfortunate that the issue impacts v23.09d.

                              ☕️

                              1 Reply Last reply Reply Quote 1
                              • A
                                AlexanderK
                                last edited by

                                i will try to create a lab and reproduce the error. i will post progress

                                1 Reply Last reply Reply Quote 1
                                • A
                                  AlexanderK
                                  last edited by

                                  anything new?
                                  tried to replicate issue at a lab but nothing happened.
                                  I am using my production network without ipv6

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                                    1 Reply Last reply Reply Quote 1
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                      RobbieTTR 1 Reply Last reply Reply Quote 2
                                      • RobbieTTR
                                        RobbieTT @stephenw10
                                        last edited by

                                        @stephenw10 said in Wan periodic reset causes system reboot.:

                                        We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                        If the coding is not too complicated the understanding of this will wipe at least 3 bugs away. A 4th could be the unexplained DNS Resolver cache wipe following a pfBlocker cron-job. Seems you have more in mind though!

                                        ☕️

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Well I hope there's not more!

                                          RobbieTTR 1 Reply Last reply Reply Quote 1
                                          • RobbieTTR
                                            RobbieTT @stephenw10
                                            last edited by

                                            @stephenw10 said in Wan periodic reset causes system reboot.:

                                            Well I hope there's not more!

                                            Surely one fix that fixes many is better than chasing down all these individual bugs? Well, unless you are the one unpicking the code... 🤷

                                            Will this work fold into v23.09 or is it too late for that?

                                            ☕️

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