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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A
      AlexanderK @YannTKO
      last edited by

      @YannTKO i enabled again ipv6, disable monitor gateway of ipv6 and again reboot.. so dpinger is not the issue

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      • A
        AlexanderK @stephenw10
        last edited by

        @stephenw10 disabling ipv6 again reboot. i think it is something with periodic reset

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Previously you say it was rebooting when you manually restarted the WAN. Is that still the case with IPv6 disabled?

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          • A
            AlexanderK @stephenw10
            last edited by

            @stephenw10 yes but i need to check again

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            • A
              AlexanderK
              last edited by

              I triggered it again with different procedure.
              I simply disconnected wan interface with ipv6 enabled.... system reboots.

              RobbieTTR 1 Reply Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @AlexanderK
                last edited by

                @AlexanderK said in Wan periodic reset causes system reboot.:

                I triggered it again with different procedure.
                I simply disconnected wan interface with ipv6 enabled.... system reboots.

                Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

                It will help the diagnostics as there is potentially more than 1 issue at play.

                ☕️

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                • A
                  AlexanderK @RobbieTT
                  last edited by

                  @RobbieTT without ipv6 everything works perfect.
                  With ipv6 enabled i have the reboots

                  RobbieTTR 1 Reply Last reply Reply Quote 0
                  • RobbieTTR
                    RobbieTT @AlexanderK
                    last edited by

                    @AlexanderK
                    Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

                    @stephenw10
                    Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

                    ☕️

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

                      23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

                      RobbieTTR A 3 Replies Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @stephenw10
                        last edited by

                        @stephenw10
                        I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

                        Unless you have a unit you can send for testing Steve?

                        ☕️

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          I mean I have all the units but..... 😉

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                          • A
                            AlexanderK @RobbieTT
                            last edited by

                            @RobbieTT can you send the link of the redmine?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              https://redmine.pfsense.org/issues/14431

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                              • A
                                AlexanderK @stephenw10
                                last edited by AlexanderK

                                @stephenw10 installed 23.09 dev version.
                                Resetting wan still resets device but will check again

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                                • A
                                  AlexanderK @stephenw10
                                  last edited by

                                  @stephenw10 found another way to trigger the issue.
                                  Status interface disconnect wan
                                  System reboots

                                  RobbieTTR 1 Reply Last reply Reply Quote 0
                                  • RobbieTTR
                                    RobbieTT @AlexanderK
                                    last edited by

                                    @AlexanderK said in Wan periodic reset causes system reboot.:

                                    Status interface disconnect wan
                                    System reboots

                                    That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                                    It is unfortunate that the issue impacts v23.09d.

                                    ☕️

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                                    • A
                                      AlexanderK
                                      last edited by

                                      i will try to create a lab and reproduce the error. i will post progress

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                                      • A
                                        AlexanderK
                                        last edited by

                                        anything new?
                                        tried to replicate issue at a lab but nothing happened.
                                        I am using my production network without ipv6

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                                          1 Reply Last reply Reply Quote 1
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                            RobbieTTR 1 Reply Last reply Reply Quote 2
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