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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • RobbieTTR
      RobbieTT @AlexanderK
      last edited by

      @AlexanderK
      Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

      @stephenw10
      Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

      ☕️

      A 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

        23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

        RobbieTTR A 3 Replies Last reply Reply Quote 0
        • RobbieTTR
          RobbieTT @stephenw10
          last edited by

          @stephenw10
          I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

          Unless you have a unit you can send for testing Steve?

          ☕️

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I mean I have all the units but..... 😉

            1 Reply Last reply Reply Quote 0
            • A
              AlexanderK @RobbieTT
              last edited by

              @RobbieTT can you send the link of the redmine?

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                https://redmine.pfsense.org/issues/14431

                1 Reply Last reply Reply Quote 0
                • A
                  AlexanderK @stephenw10
                  last edited by AlexanderK

                  @stephenw10 installed 23.09 dev version.
                  Resetting wan still resets device but will check again

                  1 Reply Last reply Reply Quote 1
                  • A
                    AlexanderK @stephenw10
                    last edited by

                    @stephenw10 found another way to trigger the issue.
                    Status interface disconnect wan
                    System reboots

                    RobbieTTR 1 Reply Last reply Reply Quote 0
                    • RobbieTTR
                      RobbieTT @AlexanderK
                      last edited by

                      @AlexanderK said in Wan periodic reset causes system reboot.:

                      Status interface disconnect wan
                      System reboots

                      That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                      It is unfortunate that the issue impacts v23.09d.

                      ☕️

                      1 Reply Last reply Reply Quote 1
                      • A
                        AlexanderK
                        last edited by

                        i will try to create a lab and reproduce the error. i will post progress

                        1 Reply Last reply Reply Quote 1
                        • A
                          AlexanderK
                          last edited by

                          anything new?
                          tried to replicate issue at a lab but nothing happened.
                          I am using my production network without ipv6

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                            1 Reply Last reply Reply Quote 1
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                              RobbieTTR 1 Reply Last reply Reply Quote 2
                              • RobbieTTR
                                RobbieTT @stephenw10
                                last edited by

                                @stephenw10 said in Wan periodic reset causes system reboot.:

                                We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                If the coding is not too complicated the understanding of this will wipe at least 3 bugs away. A 4th could be the unexplained DNS Resolver cache wipe following a pfBlocker cron-job. Seems you have more in mind though!

                                ☕️

                                1 Reply Last reply Reply Quote 1
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Well I hope there's not more!

                                  RobbieTTR 1 Reply Last reply Reply Quote 1
                                  • RobbieTTR
                                    RobbieTT @stephenw10
                                    last edited by

                                    @stephenw10 said in Wan periodic reset causes system reboot.:

                                    Well I hope there's not more!

                                    Surely one fix that fixes many is better than chasing down all these individual bugs? Well, unless you are the one unpicking the code... 🤷

                                    Will this work fold into v23.09 or is it too late for that?

                                    ☕️

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      I hope that it will be 23.09. The ndp fix certainly will be. 🤞

                                      RobbieTTR 1 Reply Last reply Reply Quote 1
                                      • RobbieTTR
                                        RobbieTT @stephenw10
                                        last edited by

                                        @stephenw10

                                        Ok, sounds hopeful but I appreciate this discovery came very late in the .09 workflow.

                                        ☕️

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                                        • A
                                          AlexanderK
                                          last edited by

                                          anything new on this issue?

                                          RobbieTTR 1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Not yet. At least not as far as I know since we still have yet to replicate it locally. There are fixes for other things that could be interacting to cause this on some systems. If you're able to test a 23.09 snapshot and can repeatedly trigger this issue please do so.

                                            1 Reply Last reply Reply Quote 0
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