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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • A
      AlexanderK
      last edited by

      I triggered it again with different procedure.
      I simply disconnected wan interface with ipv6 enabled.... system reboots.

      RobbieTTR 1 Reply Last reply Reply Quote 0
      • RobbieTTR
        RobbieTT @AlexanderK
        last edited by

        @AlexanderK said in Wan periodic reset causes system reboot.:

        I triggered it again with different procedure.
        I simply disconnected wan interface with ipv6 enabled.... system reboots.

        Can you do each procedure with and without IPv6 as it is a bit scatter-gun at the moment?

        It will help the diagnostics as there is potentially more than 1 issue at play.

        ☕️

        A 1 Reply Last reply Reply Quote 0
        • A
          AlexanderK @RobbieTT
          last edited by

          @RobbieTT without ipv6 everything works perfect.
          With ipv6 enabled i have the reboots

          RobbieTTR 1 Reply Last reply Reply Quote 0
          • RobbieTTR
            RobbieTT @AlexanderK
            last edited by

            @AlexanderK
            Ok, sounds like one of the issues I have and it has been recognised by Netgate too, with an associated redmine entry.

            @stephenw10
            Steve, another one for you I guess. The absence of suitable logs is a bit puzzling though. I'm not sure if you guys have made any progress resolving this IPv6 related event though?

            ☕️

            A 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              We think we know what might cause it but without being able to replicate it locally it's difficult to prove.

              23.09 dev snapshots have been enabled for anyone able to test against that. It would be good to know if there uis any difference there.

              RobbieTTR A 3 Replies Last reply Reply Quote 0
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10
                I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

                Unless you have a unit you can send for testing Steve?

                ☕️

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I mean I have all the units but..... 😉

                  1 Reply Last reply Reply Quote 0
                  • A
                    AlexanderK @RobbieTT
                    last edited by

                    @RobbieTT can you send the link of the redmine?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      https://redmine.pfsense.org/issues/14431

                      1 Reply Last reply Reply Quote 0
                      • A
                        AlexanderK @stephenw10
                        last edited by AlexanderK

                        @stephenw10 installed 23.09 dev version.
                        Resetting wan still resets device but will check again

                        1 Reply Last reply Reply Quote 1
                        • A
                          AlexanderK @stephenw10
                          last edited by

                          @stephenw10 found another way to trigger the issue.
                          Status interface disconnect wan
                          System reboots

                          RobbieTTR 1 Reply Last reply Reply Quote 0
                          • RobbieTTR
                            RobbieTT @AlexanderK
                            last edited by

                            @AlexanderK said in Wan periodic reset causes system reboot.:

                            Status interface disconnect wan
                            System reboots

                            That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                            It is unfortunate that the issue impacts v23.09d.

                            ☕️

                            1 Reply Last reply Reply Quote 1
                            • A
                              AlexanderK
                              last edited by

                              i will try to create a lab and reproduce the error. i will post progress

                              1 Reply Last reply Reply Quote 1
                              • A
                                AlexanderK
                                last edited by

                                anything new?
                                tried to replicate issue at a lab but nothing happened.
                                I am using my production network without ipv6

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                                  1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                    RobbieTTR 1 Reply Last reply Reply Quote 2
                                    • RobbieTTR
                                      RobbieTT @stephenw10
                                      last edited by

                                      @stephenw10 said in Wan periodic reset causes system reboot.:

                                      We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                                      If the coding is not too complicated the understanding of this will wipe at least 3 bugs away. A 4th could be the unexplained DNS Resolver cache wipe following a pfBlocker cron-job. Seems you have more in mind though!

                                      ☕️

                                      1 Reply Last reply Reply Quote 1
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Well I hope there's not more!

                                        RobbieTTR 1 Reply Last reply Reply Quote 1
                                        • RobbieTTR
                                          RobbieTT @stephenw10
                                          last edited by

                                          @stephenw10 said in Wan periodic reset causes system reboot.:

                                          Well I hope there's not more!

                                          Surely one fix that fixes many is better than chasing down all these individual bugs? Well, unless you are the one unpicking the code... 🤷

                                          Will this work fold into v23.09 or is it too late for that?

                                          ☕️

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            I hope that it will be 23.09. The ndp fix certainly will be. 🤞

                                            RobbieTTR 1 Reply Last reply Reply Quote 1
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