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    Wan periodic reset causes system reboot.

    Scheduled Pinned Locked Moved General pfSense Questions
    152 Posts 6 Posters 33.1k Views
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    • RobbieTTR
      RobbieTT @stephenw10
      last edited by

      @stephenw10
      I only have one Netgate device and that is in production but hopefully someone has a unit they can test with.

      Unless you have a unit you can send for testing Steve?

      ☕️

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        I mean I have all the units but..... 😉

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        • A
          AlexanderK @RobbieTT
          last edited by

          @RobbieTT can you send the link of the redmine?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            https://redmine.pfsense.org/issues/14431

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            • A
              AlexanderK @stephenw10
              last edited by AlexanderK

              @stephenw10 installed 23.09 dev version.
              Resetting wan still resets device but will check again

              1 Reply Last reply Reply Quote 1
              • A
                AlexanderK @stephenw10
                last edited by

                @stephenw10 found another way to trigger the issue.
                Status interface disconnect wan
                System reboots

                RobbieTTR 1 Reply Last reply Reply Quote 0
                • RobbieTTR
                  RobbieTT @AlexanderK
                  last edited by

                  @AlexanderK said in Wan periodic reset causes system reboot.:

                  Status interface disconnect wan
                  System reboots

                  That applies to me too but around 50% of the time. My WAN is delivered by PPPoE so that difference may impact the rate of crashes / reboots.

                  It is unfortunate that the issue impacts v23.09d.

                  ☕️

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                  • A
                    AlexanderK
                    last edited by

                    i will try to create a lab and reproduce the error. i will post progress

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                    • A
                      AlexanderK
                      last edited by

                      anything new?
                      tried to replicate issue at a lab but nothing happened.
                      I am using my production network without ipv6

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        There have been some backend changes to our build system preventing new snaps for a few days. Let me check.....

                        1 Reply Last reply Reply Quote 1
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                          RobbieTTR 1 Reply Last reply Reply Quote 2
                          • RobbieTTR
                            RobbieTT @stephenw10
                            last edited by

                            @stephenw10 said in Wan periodic reset causes system reboot.:

                            We are still digging into this. It looks like there may be several related issues here. The NDP issue being one of them.

                            If the coding is not too complicated the understanding of this will wipe at least 3 bugs away. A 4th could be the unexplained DNS Resolver cache wipe following a pfBlocker cron-job. Seems you have more in mind though!

                            ☕️

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Well I hope there's not more!

                              RobbieTTR 1 Reply Last reply Reply Quote 1
                              • RobbieTTR
                                RobbieTT @stephenw10
                                last edited by

                                @stephenw10 said in Wan periodic reset causes system reboot.:

                                Well I hope there's not more!

                                Surely one fix that fixes many is better than chasing down all these individual bugs? Well, unless you are the one unpicking the code... 🤷

                                Will this work fold into v23.09 or is it too late for that?

                                ☕️

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  I hope that it will be 23.09. The ndp fix certainly will be. 🤞

                                  RobbieTTR 1 Reply Last reply Reply Quote 1
                                  • RobbieTTR
                                    RobbieTT @stephenw10
                                    last edited by

                                    @stephenw10

                                    Ok, sounds hopeful but I appreciate this discovery came very late in the .09 workflow.

                                    ☕️

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                                    • A
                                      AlexanderK
                                      last edited by

                                      anything new on this issue?

                                      RobbieTTR 1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Not yet. At least not as far as I know since we still have yet to replicate it locally. There are fixes for other things that could be interacting to cause this on some systems. If you're able to test a 23.09 snapshot and can repeatedly trigger this issue please do so.

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                                        • RobbieTTR
                                          RobbieTT @AlexanderK
                                          last edited by

                                          @AlexanderK

                                          Still covered by this on redmine:

                                          Regression #14431

                                          No improvement yet on 23.09 dev and the issue is (probably) being pushed to 24.03, so another 6 months+ away.

                                          It's not ideal, I know. I'm looking for a non-pfSense option in the interim to cover the periods when I may not be around to resolve these crashes & reboots.

                                          In the meantime I've been pushing data at the Netgate team and running stuff whenever needed and trying every development load.

                                          ☕️

                                          1 Reply Last reply Reply Quote 1
                                          • A
                                            AlexanderK
                                            last edited by

                                            anything on beta 23.09?

                                            RobbieTTR 1 Reply Last reply Reply Quote 0
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