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    NUT with Riello Sentinel Pro 2200 USB connection cant make it work

    Scheduled Pinned Locked Moved UPS Tools
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    • UnoptanioU
      Unoptanio @ha11oga11o
      last edited by Unoptanio

      @ha11oga11o
      My system
      pfsense 2.7.0
      nut 2.8.0_2

      do we have different versions of pfsense and nut?
      Try another USB cable that isn't too long

      b768ccfb-28d0-442b-8201-55fad1b7e9be-image.png
      3e2075f5-ef06-4a9c-aa19-166318771d8a-image.png
      7d3e3e6c-ee1b-4825-9ba4-627b33afcccb-image.png

      pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
      CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
      n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

      1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @Unoptanio
        last edited by

        @Unoptanio You should remove all the NOTIFYFLAG lines from the Additional configuration lines for upsmon.conf. Notification flags are automatically handled with Enable notifications. If you look in the actual generated configuration files, you will see that they are duplicates.

        UnoptanioU 1 Reply Last reply Reply Quote 0
        • UnoptanioU
          Unoptanio @dennypage
          last edited by

          @dennypage
          OK

          pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
          CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
          n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

          dennypageD 1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage @ha11oga11o
            last edited by

            @ha11oga11o The error you are showing above indicates that you are missing a quirk. See my post "Notes on USB quirks" and @Unoptanio's post "for my RIELLO model Vision VST1100" in the NUT Support thread.

            UnoptanioU 1 Reply Last reply Reply Quote 0
            • UnoptanioU
              Unoptanio @dennypage
              last edited by Unoptanio

              @dennypage
              @ha11oga11o

              nano /boot/loader.conf

              add the last line

              hw.usb.quirk.0="0x04b4 0x5500 0x0000 0xffff UQ_HID_IGNORE"

              24effcb4-a4e7-44ea-8e34-eaef9a58fe0c-image.png

              6895aaf1-8555-4f50-bd3d-f5e14500bb13-image.png

              pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
              CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
              n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

              UnoptanioU dennypageD 2 Replies Last reply Reply Quote 0
              • UnoptanioU
                Unoptanio @Unoptanio
                last edited by

                @Unoptanio

                31029ba6-c658-4997-9d25-cbc2bcd78f62-image.png
                b1c321a8-d107-4490-8ecb-b8222a85f5a2-image.png

                pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                dennypageD 1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage @Unoptanio
                  last edited by

                  @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                  then reboot with reroot

                  I would generally recommend performing a "Normal" reboot. I have not tested adding quirks with the "reroot" approach.

                  UnoptanioU 1 Reply Last reply Reply Quote 1
                  • UnoptanioU
                    Unoptanio @dennypage
                    last edited by

                    @dennypage

                    The first time I start pfsense the riello Sentinel PRO 2200 doesn't work for me.

                    Then it starts working after I press on "restart service"

                    ab843203-2140-4198-a4e5-8f7f8088a096-image.png

                    pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                    CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                    n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                    1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @Unoptanio
                      last edited by

                      @Unoptanio Btw, you probably want to remove the debug_min now that you are done with USB diagnostics.

                      UnoptanioU 2 Replies Last reply Reply Quote 1
                      • UnoptanioU
                        Unoptanio @dennypage
                        last edited by

                        @dennypage

                        In your opinion, why doesn't it start when pfsense is started for the first time?

                        pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                        CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                        n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @Unoptanio
                          last edited by

                          @Unoptanio All that stuff from upsd and upsmon simply indicate that your driver (usbhid-ups) is not running.

                          You need the log entries for usbhid-ups. Those are the ones you care about.

                          1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @Unoptanio
                            last edited by

                            @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                            In your opinion, why doesn't it start when pfsense is started for the first time?

                            If you do a normal reboot (not reroot), does it work at startup?

                            If not, please post the log entries for usbhid-ups.

                            1 Reply Last reply Reply Quote 0
                            • UnoptanioU
                              Unoptanio @dennypage
                              last edited by Unoptanio

                              @dennypage
                              with normal reboot same problem
                              8c701a8b-f2b0-4165-a9b1-21a6b041f994-image.png
                              b4414bde-5026-446c-a750-14b5a3154d57-image.png

                              pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                              CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                              n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @Unoptanio
                                last edited by

                                @Unoptanio As noted, you need the log entries for usbhid-ups. You do not need to post any log entries for upsd or upsmon.

                                UnoptanioU 1 Reply Last reply Reply Quote 0
                                • UnoptanioU
                                  Unoptanio @dennypage
                                  last edited by Unoptanio

                                  @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                  usbhid-up

                                  can't find anything for usbhid-up
                                  30c40005-1f8b-43e0-ac56-74ea24cc3d26-image.png

                                  pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                                  CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                                  n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                                  dennypageD 1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage @Unoptanio
                                    last edited by

                                    @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                    can't find anything for usbhid-up

                                    Well, that's a problem. 😕

                                    If you have anything left in the Extra Arguments to driver section or the Additional configuration lines for upsmon.conf section, please remove it and try again.

                                    Also, if you have a bunch of stuff filling your logs, it might be easier to log into the system and execute this command instead:

                                    grep usbhid-ups /var/log/system.log*
                                    
                                    UnoptanioU 1 Reply Last reply Reply Quote 0
                                    • UnoptanioU
                                      Unoptanio @dennypage
                                      last edited by Unoptanio

                                      @dennypage

                                      null

                                      fba42959-418e-47b2-8ff5-30a9ae364b23-image.png
                                      974d6a5a-266b-4874-8765-7f7d483a63e9-image.png
                                      e164dfef-0ee5-479a-83af-07c5a378a3c0-image.png

                                      pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                                      CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                                      n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                                      UnoptanioU 1 Reply Last reply Reply Quote 0
                                      • UnoptanioU
                                        Unoptanio @Unoptanio
                                        last edited by Unoptanio

                                        @Unoptanio

                                        I clicked on SAVE now it goes. but the next reboot same problem

                                        Very strange it only happens with this Riello Sentinel Pro 2200

                                        44316c27-065c-4d3c-aa4b-6f068986a209-image.png

                                        a352891d-dc06-4139-a4a8-40e7ec789957-image.png

                                        dae5eb11-d4cb-4283-bc6e-7fc651755a7f-image.png

                                        pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                                        CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                                        n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                                        dennypageD 1 Reply Last reply Reply Quote 0
                                        • dennypageD
                                          dennypage @Unoptanio
                                          last edited by

                                          @Unoptanio

                                          @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                          If you have anything left in the Extra Arguments to driver section or the Additional configuration lines for upsmon.conf section, please remove it and try again.

                                          You still have debug_min = 6 in the Extra Arguments to driver section. Please remove it.

                                          UnoptanioU 1 Reply Last reply Reply Quote 0
                                          • UnoptanioU
                                            Unoptanio @dennypage
                                            last edited by Unoptanio

                                            @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                            ncora debug_min = 6 nella sezione Argomenti aggiuntivi al driver. Per favore rimuovilo.

                                            Rispondi al preventivo 0

                                            ok. removed debug_min = 6 Save and now i reboot one moment....

                                            😥 😥 😥
                                            same problem

                                            c7e2f7e6-c652-4724-a0b4-9c830fca26b7-image.png

                                            pfSensePlus24.03 2U BareMetal Asrock Industrial IMB-X1314MicroATX
                                            CPU: i7-13700@5.2GHz, RAM:32GB ECC, n°2 Samsung 870EVO SATA 2.5” SSD 1TB (ZFS) Raid1
                                            n°3 Intel i225-LM 2500/1000/100Mbps, n°1 NIC Intel i350-T4V2 10/100/1000 Mbps 4*GLAN, n°1 Intel X520-DA2

                                            UnoptanioU 1 Reply Last reply Reply Quote 0
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