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    NUT with Riello Sentinel Pro 2200 USB connection cant make it work

    Scheduled Pinned Locked Moved UPS Tools
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    • UnoptanioU
      Unoptanio @Unoptanio
      last edited by

      @Unoptanio

      31029ba6-c658-4997-9d25-cbc2bcd78f62-image.png
      b1c321a8-d107-4490-8ecb-b8222a85f5a2-image.png

      dennypageD 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @Unoptanio
        last edited by

        @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

        then reboot with reroot

        I would generally recommend performing a "Normal" reboot. I have not tested adding quirks with the "reroot" approach.

        UnoptanioU 1 Reply Last reply Reply Quote 1
        • UnoptanioU
          Unoptanio @dennypage
          last edited by

          @dennypage

          The first time I start pfsense the riello Sentinel PRO 2200 doesn't work for me.

          Then it starts working after I press on "restart service"

          ab843203-2140-4198-a4e5-8f7f8088a096-image.png

          1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage @Unoptanio
            last edited by

            @Unoptanio Btw, you probably want to remove the debug_min now that you are done with USB diagnostics.

            UnoptanioU 2 Replies Last reply Reply Quote 1
            • UnoptanioU
              Unoptanio @dennypage
              last edited by

              @dennypage

              In your opinion, why doesn't it start when pfsense is started for the first time?

              dennypageD 1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage @Unoptanio
                last edited by

                @Unoptanio All that stuff from upsd and upsmon simply indicate that your driver (usbhid-ups) is not running.

                You need the log entries for usbhid-ups. Those are the ones you care about.

                1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage @Unoptanio
                  last edited by

                  @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                  In your opinion, why doesn't it start when pfsense is started for the first time?

                  If you do a normal reboot (not reroot), does it work at startup?

                  If not, please post the log entries for usbhid-ups.

                  1 Reply Last reply Reply Quote 0
                  • UnoptanioU
                    Unoptanio @dennypage
                    last edited by Unoptanio

                    @dennypage
                    with normal reboot same problem
                    8c701a8b-f2b0-4165-a9b1-21a6b041f994-image.png
                    b4414bde-5026-446c-a750-14b5a3154d57-image.png

                    dennypageD 1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @Unoptanio
                      last edited by

                      @Unoptanio As noted, you need the log entries for usbhid-ups. You do not need to post any log entries for upsd or upsmon.

                      UnoptanioU 1 Reply Last reply Reply Quote 0
                      • UnoptanioU
                        Unoptanio @dennypage
                        last edited by Unoptanio

                        @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                        usbhid-up

                        can't find anything for usbhid-up
                        30c40005-1f8b-43e0-ac56-74ea24cc3d26-image.png

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @Unoptanio
                          last edited by

                          @Unoptanio said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                          can't find anything for usbhid-up

                          Well, that's a problem. 😕

                          If you have anything left in the Extra Arguments to driver section or the Additional configuration lines for upsmon.conf section, please remove it and try again.

                          Also, if you have a bunch of stuff filling your logs, it might be easier to log into the system and execute this command instead:

                          grep usbhid-ups /var/log/system.log*
                          
                          UnoptanioU 1 Reply Last reply Reply Quote 0
                          • UnoptanioU
                            Unoptanio @dennypage
                            last edited by Unoptanio

                            @dennypage

                            null

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                            e164dfef-0ee5-479a-83af-07c5a378a3c0-image.png

                            UnoptanioU 1 Reply Last reply Reply Quote 0
                            • UnoptanioU
                              Unoptanio @Unoptanio
                              last edited by Unoptanio

                              @Unoptanio

                              I clicked on SAVE now it goes. but the next reboot same problem

                              Very strange it only happens with this Riello Sentinel Pro 2200

                              44316c27-065c-4d3c-aa4b-6f068986a209-image.png

                              a352891d-dc06-4139-a4a8-40e7ec789957-image.png

                              dae5eb11-d4cb-4283-bc6e-7fc651755a7f-image.png

                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @Unoptanio
                                last edited by

                                @Unoptanio

                                @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                If you have anything left in the Extra Arguments to driver section or the Additional configuration lines for upsmon.conf section, please remove it and try again.

                                You still have debug_min = 6 in the Extra Arguments to driver section. Please remove it.

                                UnoptanioU 1 Reply Last reply Reply Quote 0
                                • UnoptanioU
                                  Unoptanio @dennypage
                                  last edited by Unoptanio

                                  @dennypage said in NUT with Riello Sentinel Pro 2200 USB connection cant make it work:

                                  ncora debug_min = 6 nella sezione Argomenti aggiuntivi al driver. Per favore rimuovilo.

                                  Rispondi al preventivo 0

                                  ok. removed debug_min = 6 Save and now i reboot one moment....

                                  😥 😥 😥
                                  same problem

                                  c7e2f7e6-c652-4724-a0b4-9c830fca26b7-image.png

                                  UnoptanioU 1 Reply Last reply Reply Quote 0
                                  • UnoptanioU
                                    Unoptanio @Unoptanio
                                    last edited by Unoptanio

                                    click on restart.....now work
                                    When I first start pfsense it never works

                                    1f69c048-0699-4718-af25-f9e942540f9d-image.png

                                    7315fcaa-1b9f-4c64-b63a-8b73e40ae82a-image.png

                                    all empty
                                    cadcb105-0b61-4568-9b57-1f7687c9fb7c-image.png

                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @Unoptanio
                                      last edited by

                                      @Unoptanio We still need the log entries for usbhid-ups. I suggest that you log into the system and use the grep command show above to get the entries.

                                      If you can't find anything for usbhid-ups, then post the entire log for the first two minutes following a reboot. If you are worried about sensitive information, you can PM me instead.

                                      While you are there, can you also get the content of these two files please:

                                      /usr/local/etc/nut/ups.conf
                                      /usr/local/etc/rc.d/nut.sh
                                      
                                      UnoptanioU 1 Reply Last reply Reply Quote 0
                                      • UnoptanioU
                                        Unoptanio @dennypage
                                        last edited by Unoptanio

                                        @dennypage

                                        ups.conf

                                        #!/bin/sh
                                        # This file was automatically generated
                                        # by the pfSense service handler.
                                        
                                        rc_start() {
                                        	echo starting NUT
                                        	/usr/bin/killall -q -9 upsmon
                                        	/usr/bin/killall -q -9 upsd
                                        	/usr/bin/killall -q -9 upsdrvctl
                                        	/usr/bin/killall -q -9 riello_usb
                                        	/usr/local/sbin/upsmon
                                        	/usr/local/sbin/upsdrvctl start &
                                        	sleep 1
                                        	/usr/local/sbin/upsd -u root
                                        	return 0
                                        }
                                        
                                        rc_stop() {
                                        	echo stopping NUT
                                        	/usr/bin/killall -q upsmon
                                        	/usr/bin/killall -q upsd
                                        	/usr/bin/killall -q upsdrvctl
                                        	/usr/bin/killall -q riello_usb
                                        	return 0
                                        }
                                        
                                        rc_restart() {
                                        	rc_stop
                                        	rc_start
                                        
                                        }
                                        
                                        case $1 in
                                        	start)
                                        		rc_start
                                        		;;
                                        	stop)
                                        		rc_stop
                                        		;;
                                        	restart)
                                        		rc_restart
                                        		;;
                                        esac
                                        
                                        
                                        

                                        nut.sh

                                        [SentinelPro]
                                        driver=riello_usb
                                        port=auto
                                        
                                        UnoptanioU dennypageD 2 Replies Last reply Reply Quote 0
                                        • UnoptanioU
                                          Unoptanio @Unoptanio
                                          last edited by Unoptanio

                                          This post is deleted!
                                          UnoptanioU dennypageD 2 Replies Last reply Reply Quote 0
                                          • UnoptanioU
                                            Unoptanio @Unoptanio
                                            last edited by Unoptanio

                                            This post is deleted!
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