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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    43 Posts 6 Posters 1.0k Views
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    • C
      CCNewb @stephenw10
      last edited by

      @stephenw10 thank you, didn't know about bt, patient0's tip about disabling the hardware via the loader.conf.local file did the trick. I was able to upgrade, it went super fast.

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      • C
        CCNewb
        last edited by

        The crashes on 2.8.0 only got worse. Typical state level espionage, I hate the attention. No crash data, no console messages, nothing, just compete system lock. Every single day on 2.8.0 it’s locking up. Replaced the riser card and 10g nic the other day. Didn’t help. Just ordered another replacement mobo and newer CPU, thus completing replacing every single piece of hardware.

        patient0P 1 Reply Last reply Reply Quote 0
        • patient0P
          patient0 @CCNewb
          last edited by

          @CCNewb

          No crash data, no console messages, nothing, just compete system lock

          It's frustrating, I understand.
          Have you done the classic, memory testing for a few hours? pfSense is default configured to create core dump and for me it's rare to have no logs or core dumps at all.

          If your setup allows, switching to another router OS (temporarily, OS: Untangle, VyOS, OPNsense) would be an option to see if other OS run into the same issue. Boot/Install from another disk and run it for a few days.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            How locked is locked? Does the caps lock button still work on an attached keyboard for example?

            A hard lock with no output is almost always hardware though.

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            • S
              stewartv8
              last edited by stewartv8

              I have the same problem but i have no wifi boards in the server and no usb devices attached apart from a keyboard
              alt text
              alt text
              can anyone help me!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Run bt at the db> prompt there to see the backtrace from the panic.

                Though it looks like a problem with the firmware for the isp_2400 device.
                Are you actually using that? If not I'd remove or disable it.

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                • S
                  stewartv8 @stephenw10
                  last edited by

                  @stephenw10 hi thanks for the reply i can't use bt as its frozen and no key inputs work also i have no idea what that device even is as there is nothing plugged into the server apart from the usb keyboard.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    On-board fibrechannel adapter I'd guess.

                    I assume the keyboard works before that? Capslock LED still work after the crash?

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                    • S
                      stewartv8 @stephenw10
                      last edited by

                      @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

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                        • S
                          stewartv8 @stephenw10
                          last edited by

                          @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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                            • S
                              stewartv8 @stephenw10
                              last edited by stewartv8

                              c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                              yep i see it there

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                                hint.isp.0.disabled="1"

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                                • S
                                  stewartv8 @stephenw10
                                  last edited by

                                  @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                                    Reboot in 2.7.2 and it will show you.

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                                    • S
                                      stewartv8 @stephenw10
                                      last edited by stewartv8

                                      @stephenw10 dame nope different problem now the 2400 is gone but get this

                                      alt text
                                      alt text

                                      starting to think im going to be stuck on this ver for ever

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        And you still can't run bt?

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          stewartv8 @stephenw10
                                          last edited by

                                          @stephenw10 nope hard freeze no keyboard input after the error

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                                            Can you enable a serial console and get a more complete log?

                                            S 1 Reply Last reply Reply Quote 0
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