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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • S
      stewartv8 @stephenw10
      last edited by

      @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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          stewartv8 @stephenw10
          last edited by stewartv8

          c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

          yep i see it there

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

            hint.isp.0.disabled="1"

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              stewartv8 @stephenw10
              last edited by

              @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                Reboot in 2.7.2 and it will show you.

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                  stewartv8 @stephenw10
                  last edited by stewartv8

                  @stephenw10 dame nope different problem now the 2400 is gone but get this

                  alt text
                  alt text

                  starting to think im going to be stuck on this ver for ever

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    And you still can't run bt?

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                    • S
                      stewartv8 @stephenw10
                      last edited by

                      @stephenw10 nope hard freeze no keyboard input after the error

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                        Can you enable a serial console and get a more complete log?

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                        • S
                          stewartv8 @stephenw10
                          last edited by stewartv8

                          @stephenw10 no idea how i only have experience with the web interface might need some guidance

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Well first the hardware have a serial port you can access?

                            If so you can just enable it in Sys > Adv > Admin Access initially.

                            Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                            Trivial if you've done it before but....

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                              stewartv8 @stephenw10
                              last edited by

                              @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Well I'd expect it to be possible. We just need to see more logging.

                                How did you disable isp0 in the end?

                                Did you try disabling it in the BIOS?

                                A good option here would be to disable any hardware not in use there.

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                                  stewartv8 @stephenw10
                                  last edited by stewartv8

                                  @stephenw10 i just used the command in the web interface to disable it so it would no load on update. I used both the hint and blacklist command

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you have the option of disabling it in the BIOS? Can you test that?

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                                    • S
                                      stewartv8 @stephenw10
                                      last edited by stewartv8

                                      @stephenw10 i know i can disable the usb legacy in the bios no shore about the 2400 but i guess i could open it up and pull all cards not in use if any as well then try with no usb enabled ?. If i disable the usb legacy that will mean i wont be able to get back into the bios with the keyboard tho wont it?

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                                      • S
                                        Spacecase
                                        last edited by

                                        I just ran into the same issue with the release version. Update went smoothly until it didn't. It presents the same modality and fault codes, but different addresses and hardware details.

                                        I reverted back to 2.7.2.

                                        stephenw10S 1 Reply Last reply Reply Quote 0
                                        • S
                                          stewartv8 @stephenw10
                                          last edited by

                                          @stephenw10 good news i pulled the card from the server unplugged the keyboard while updateing and all went well. Now on the latest ver thanks for ya help :)

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator @Spacecase
                                            last edited by

                                            @Spacecase said in Kernel Panic when Upgrading to 2.8.0 beta:

                                            It presents the same modality and fault codes, but different addresses and hardware details.

                                            Could be a very different panic then. Do you have the details? Did the console also become unresponsive?

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