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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    73 Posts 11 Posters 9.0k Views
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    • S
      stewartv8
      last edited by stewartv8

      I have the same problem but i have no wifi boards in the server and no usb devices attached apart from a keyboard
      alt text
      alt text
      can anyone help me!

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        Run bt at the db> prompt there to see the backtrace from the panic.

        Though it looks like a problem with the firmware for the isp_2400 device.
        Are you actually using that? If not I'd remove or disable it.

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        • S
          stewartv8 @stephenw10
          last edited by

          @stephenw10 hi thanks for the reply i can't use bt as its frozen and no key inputs work also i have no idea what that device even is as there is nothing plugged into the server apart from the usb keyboard.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            On-board fibrechannel adapter I'd guess.

            I assume the keyboard works before that? Capslock LED still work after the crash?

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            • S
              stewartv8 @stephenw10
              last edited by

              @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

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                • S
                  stewartv8 @stephenw10
                  last edited by

                  @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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                    • S
                      stewartv8 @stephenw10
                      last edited by stewartv8

                      c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                      yep i see it there

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                        hint.isp.0.disabled="1"

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                        • S
                          stewartv8 @stephenw10
                          last edited by

                          @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                            Reboot in 2.7.2 and it will show you.

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                            • S
                              stewartv8 @stephenw10
                              last edited by stewartv8

                              @stephenw10 dame nope different problem now the 2400 is gone but get this

                              alt text
                              alt text

                              starting to think im going to be stuck on this ver for ever

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                And you still can't run bt?

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                                • S
                                  stewartv8 @stephenw10
                                  last edited by

                                  @stephenw10 nope hard freeze no keyboard input after the error

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                                    Can you enable a serial console and get a more complete log?

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                                    • S
                                      stewartv8 @stephenw10
                                      last edited by stewartv8

                                      @stephenw10 no idea how i only have experience with the web interface might need some guidance

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Well first the hardware have a serial port you can access?

                                        If so you can just enable it in Sys > Adv > Admin Access initially.

                                        Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                                        Trivial if you've done it before but....

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                                        • S
                                          stewartv8 @stephenw10
                                          last edited by

                                          @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Well I'd expect it to be possible. We just need to see more logging.

                                            How did you disable isp0 in the end?

                                            Did you try disabling it in the BIOS?

                                            A good option here would be to disable any hardware not in use there.

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