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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    53 Posts 8 Posters 1.7k Views
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    • S
      stewartv8 @stephenw10
      last edited by

      @stephenw10 hi thanks for the reply i can't use bt as its frozen and no key inputs work also i have no idea what that device even is as there is nothing plugged into the server apart from the usb keyboard.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        On-board fibrechannel adapter I'd guess.

        I assume the keyboard works before that? Capslock LED still work after the crash?

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          stewartv8 @stephenw10
          last edited by

          @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

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              stewartv8 @stephenw10
              last edited by

              @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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                  stewartv8 @stephenw10
                  last edited by stewartv8

                  c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                  yep i see it there

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                    hint.isp.0.disabled="1"

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                    • S
                      stewartv8 @stephenw10
                      last edited by

                      @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                        Reboot in 2.7.2 and it will show you.

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                          stewartv8 @stephenw10
                          last edited by stewartv8

                          @stephenw10 dame nope different problem now the 2400 is gone but get this

                          alt text
                          alt text

                          starting to think im going to be stuck on this ver for ever

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            And you still can't run bt?

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                            • S
                              stewartv8 @stephenw10
                              last edited by

                              @stephenw10 nope hard freeze no keyboard input after the error

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                                Can you enable a serial console and get a more complete log?

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                                  stewartv8 @stephenw10
                                  last edited by stewartv8

                                  @stephenw10 no idea how i only have experience with the web interface might need some guidance

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Well first the hardware have a serial port you can access?

                                    If so you can just enable it in Sys > Adv > Admin Access initially.

                                    Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                                    Trivial if you've done it before but....

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                                      stewartv8 @stephenw10
                                      last edited by

                                      @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Well I'd expect it to be possible. We just need to see more logging.

                                        How did you disable isp0 in the end?

                                        Did you try disabling it in the BIOS?

                                        A good option here would be to disable any hardware not in use there.

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                                          stewartv8 @stephenw10
                                          last edited by stewartv8

                                          @stephenw10 i just used the command in the web interface to disable it so it would no load on update. I used both the hint and blacklist command

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Do you have the option of disabling it in the BIOS? Can you test that?

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