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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    53 Posts 8 Posters 2.3k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      On-board fibrechannel adapter I'd guess.

      I assume the keyboard works before that? Capslock LED still work after the crash?

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        stewartv8 @stephenw10
        last edited by

        @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

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            stewartv8 @stephenw10
            last edited by

            @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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                stewartv8 @stephenw10
                last edited by stewartv8

                c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                yep i see it there

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                  hint.isp.0.disabled="1"

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                    stewartv8 @stephenw10
                    last edited by

                    @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                      Reboot in 2.7.2 and it will show you.

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                        stewartv8 @stephenw10
                        last edited by stewartv8

                        @stephenw10 dame nope different problem now the 2400 is gone but get this

                        alt text
                        alt text

                        starting to think im going to be stuck on this ver for ever

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          And you still can't run bt?

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                            stewartv8 @stephenw10
                            last edited by

                            @stephenw10 nope hard freeze no keyboard input after the error

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                              Can you enable a serial console and get a more complete log?

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                                stewartv8 @stephenw10
                                last edited by stewartv8

                                @stephenw10 no idea how i only have experience with the web interface might need some guidance

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Well first the hardware have a serial port you can access?

                                  If so you can just enable it in Sys > Adv > Admin Access initially.

                                  Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                                  Trivial if you've done it before but....

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                                    stewartv8 @stephenw10
                                    last edited by

                                    @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Well I'd expect it to be possible. We just need to see more logging.

                                      How did you disable isp0 in the end?

                                      Did you try disabling it in the BIOS?

                                      A good option here would be to disable any hardware not in use there.

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                                        stewartv8 @stephenw10
                                        last edited by stewartv8

                                        @stephenw10 i just used the command in the web interface to disable it so it would no load on update. I used both the hint and blacklist command

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Do you have the option of disabling it in the BIOS? Can you test that?

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                                            stewartv8 @stephenw10
                                            last edited by stewartv8

                                            @stephenw10 i know i can disable the usb legacy in the bios no shore about the 2400 but i guess i could open it up and pull all cards not in use if any as well then try with no usb enabled ?. If i disable the usb legacy that will mean i wont be able to get back into the bios with the keyboard tho wont it?

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