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    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    53 Posts 8 Posters 3.8k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      How locked is locked? Does the caps lock button still work on an attached keyboard for example?

      A hard lock with no output is almost always hardware though.

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        stewartv8
        last edited by stewartv8

        I have the same problem but i have no wifi boards in the server and no usb devices attached apart from a keyboard
        alt text
        alt text
        can anyone help me!

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by stephenw10

          Run bt at the db> prompt there to see the backtrace from the panic.

          Though it looks like a problem with the firmware for the isp_2400 device.
          Are you actually using that? If not I'd remove or disable it.

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            stewartv8 @stephenw10
            last edited by

            @stephenw10 hi thanks for the reply i can't use bt as its frozen and no key inputs work also i have no idea what that device even is as there is nothing plugged into the server apart from the usb keyboard.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              On-board fibrechannel adapter I'd guess.

              I assume the keyboard works before that? Capslock LED still work after the crash?

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                stewartv8 @stephenw10
                last edited by

                @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

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                    stewartv8 @stephenw10
                    last edited by

                    @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

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                        stewartv8 @stephenw10
                        last edited by stewartv8

                        c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                        yep i see it there

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                          hint.isp.0.disabled="1"

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                            stewartv8 @stephenw10
                            last edited by

                            @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                              Reboot in 2.7.2 and it will show you.

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                                stewartv8 @stephenw10
                                last edited by stewartv8

                                @stephenw10 dame nope different problem now the 2400 is gone but get this

                                alt text
                                alt text

                                starting to think im going to be stuck on this ver for ever

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  And you still can't run bt?

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                                    stewartv8 @stephenw10
                                    last edited by

                                    @stephenw10 nope hard freeze no keyboard input after the error

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                                      Can you enable a serial console and get a more complete log?

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                                        stewartv8 @stephenw10
                                        last edited by stewartv8

                                        @stephenw10 no idea how i only have experience with the web interface might need some guidance

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Well first the hardware have a serial port you can access?

                                          If so you can just enable it in Sys > Adv > Admin Access initially.

                                          Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                                          Trivial if you've done it before but....

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                                            stewartv8 @stephenw10
                                            last edited by

                                            @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

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