Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Kernel Panic when Upgrading to 2.8.0 beta

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    73 Posts 11 Posters 9.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by stephenw10

      Run bt at the db> prompt there to see the backtrace from the panic.

      Though it looks like a problem with the firmware for the isp_2400 device.
      Are you actually using that? If not I'd remove or disable it.

      S 1 Reply Last reply Reply Quote 0
      • S
        stewartv8 @stephenw10
        last edited by

        @stephenw10 hi thanks for the reply i can't use bt as its frozen and no key inputs work also i have no idea what that device even is as there is nothing plugged into the server apart from the usb keyboard.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          On-board fibrechannel adapter I'd guess.

          I assume the keyboard works before that? Capslock LED still work after the crash?

          S 1 Reply Last reply Reply Quote 0
          • S
            stewartv8 @stephenw10
            last edited by

            @stephenw10 yes the keyboard works right up to to the error then freezes and i have to hard reset im now back on ver 2.7.2 witch works fine.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Do you see the isp_2400 device in 2.7.2? Are you using it to boot from? A SCSI disk?

              S 1 Reply Last reply Reply Quote 0
              • S
                stewartv8 @stephenw10
                last edited by

                @stephenw10 sorry i have no idea its running on a dl 360 g5 server tho if that helps i have had no problems with any updates in years this is the first one that is giving the problem

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Check the bootlog in 2.7.2. If it's failing to load there too, but obviously not crashing, then you can probably just disable that device in the BIOS.

                  S 2 Replies Last reply Reply Quote 0
                  • S
                    stewartv8 @stephenw10
                    last edited by stewartv8

                    c6350a0c-b294-41ce-8787-5f4dfcf63fc3-{6FA71927-B7EC-4D53-9A5A-4DDF1B8D2B33}.png

                    yep i see it there

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok and it's not loading so isn't in use, you can disable it. Either in the BIOS (if you can) or using a hint as shown above:

                      hint.isp.0.disabled="1"

                      1 Reply Last reply Reply Quote 0
                      • S
                        stewartv8 @stephenw10
                        last edited by

                        @stephenw10 will this work i blacklisted it f53b8661-dd0e-4756-9b68-0eacbbb9fbca-{6404D8CF-C1AC-45FD-9A0B-AC2C76E15429}.png

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          I would use the disabled hint. I don't think I've ever tried blacklisting something lie that. But I'd expect it to be for the driver name isp.

                          Reboot in 2.7.2 and it will show you.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            stewartv8 @stephenw10
                            last edited by stewartv8

                            @stephenw10 dame nope different problem now the 2400 is gone but get this

                            alt text
                            alt text

                            starting to think im going to be stuck on this ver for ever

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              And you still can't run bt?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                stewartv8 @stephenw10
                                last edited by

                                @stephenw10 nope hard freeze no keyboard input after the error

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, I guess the firmware loader has the issue then and it's triggered on a different firmware.

                                  Can you enable a serial console and get a more complete log?

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    stewartv8 @stephenw10
                                    last edited by stewartv8

                                    @stephenw10 no idea how i only have experience with the web interface might need some guidance

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Well first the hardware have a serial port you can access?

                                      If so you can just enable it in Sys > Adv > Admin Access initially.

                                      Then you need to connect to it with a serial terminal client of some sort. So that might be putty running on a laptop with a some sort of USB to serial adapter.

                                      Trivial if you've done it before but....

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        stewartv8 @stephenw10
                                        last edited by

                                        @stephenw10 yea i dont have any of those adopters and sounds complicated. I guess no more updates for me :(

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Well I'd expect it to be possible. We just need to see more logging.

                                          How did you disable isp0 in the end?

                                          Did you try disabling it in the BIOS?

                                          A good option here would be to disable any hardware not in use there.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            stewartv8 @stephenw10
                                            last edited by stewartv8

                                            @stephenw10 i just used the command in the web interface to disable it so it would no load on update. I used both the hint and blacklist command

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.