@HowardSten98239:
(https://www.reddit.com/r/PFSENSE/comments/2ro9vm/pfsense_hardware_vs_netgate/cnhs9xx):
… has some additional tuning to make the result more performant. These differences are not in the "community" image that we release.
Are there any metrics supporting this? I'm trying to figure out what kind of performance boost there is buying the official version vs the netgate one. It would be nice to know exactly what tuning is done to make pfSense more "performant".
We don't have any stated metrics but there is more to just the hardware-specific tuning. Sure if you dig and find the settings similar settings can be replicated, but having it properly tuned for the hardware without having to tinker is a huge gain for many people.
There are also some features in the factory release for SG units that are not found in the "community" images. There is an AWS VPC VPN wizard, an IPsec IKEv2 profile exporter for iOS/OS X, and more things we are adding as we go.
@HowardSten98239:
Also, what happens once the support contract expires if we bought the SG-4860? Do we have to start using the community images?
Currently the factory firmware updates work indefinitely. I'm not sure if/how that might be changing in the future but at least for the time being that isn't a concern. The install media may not be available if you have an expired account, but you can still update from an older installation. That may vary depending on where you're from as well since things like EU regulations for hardware/software support may apply. Drop a note to sales@pfsense.org if you'd like more info.
At the moment, you can use the community firmware on any of our hardware it's just not an optimal experience to do so.