ivor,
No offense taken by your asking if I actually tried to read something besides a cereal box. I get calls frequently reporting something does not work, or "I can't figure this out"….......
Each time I start with some standard inquiries. Folks get hot when asked if their printer is on when they complain it does not work.... and,,, oh my,,,,, who turned it off? I didn't do that..........
Thanks again for your assistance!