Thanks sullrich, I did read that and I'm not getting drops on my queues.
Appologies for not responding sooner, I was locked out of the forum for a while because it was rejecting connections from behind proxies.
Does around 20-30pps for acks seem reasonable? That's with an 11kB upload speed, getting about 280kB down. 7kB/sec worth of acks. Seems about right, on an MTU of 1500. It never seems to get above 50pps, with an unlimited upload.
PS. I think this could be something to do with NTL, but I'm not sure what.
NTL gives you a 512kb upload, which I can max out uploading to NTL web space or Flickr. However, anything over 11kB seriously kills download speeds. That simply shouldn't happen. Does anyone have any ideas what could cause it? It's via a cable modem, so the overhead should be quite low compared with, say, ppoe. Yet, the exact same software on the same routers and PCs allowed me to upload at 40kB/sec on 480kb up ADSL without loss of download performance.