@rb106098, your vent is founded IME, I had the exact same issues around the exact same times, both last year and this year. There was a post on reddit around the time of my first issue issue where the [user] (https://www.reddit.com/r/PFSENSE/comments/kv704j/never_buy_the_sg1100/) had said support confirmed there was a known issue (pretty sure I seen other post saying the same thing). In looking at reddit post today, I seen where a support person said they provided support even to EOL devices, with the statement that they provide "pride in our hardware", a joke, as they don't last 12 months. I am going to assume they take this thread/post down soon, but I am considering proposing a class-action suit, so please watch reddit in the coming days.