@stephenw10 said in SG-4860 Red Status Light:
You can create an account and open a ticket for a hardware issue:
https://go.netgate.com/
@blaznet Hopefully you have done as Steve recommended. When my SG-4860 died with seemingly the same failure mode, I sorta went into panic. It was a lot of money and out of warranty. I sent it overnight per their direction. When they got it, they analyzed it and sent me another. Total down time was about 5 days. I think I just paid the shipping. Netgate has been really good about standing behind their hardware, especially on known issues. You may have a different outcome but I was very pleased with how they handled my SG-4860's death... and resurrection.
The replacement has been running a couple of years now. Being a retired EE (amongst other things) my research on some of the suspected components looks like they don't like prolonged heat soak. My SG-4860 is in an area that is always about the same temperature but does get a bit warmer in summer months. As a precaution now, I just drop a small muffin fan with soft feet over the top vent for about 10 weeks every summer. I try to keep the CPU cores under 110° F year round. The rest of the components seem to follow suit.
But, I learned my lesson and I just bought a spare SG-4860.