Cannot connect to netgate servers during fresh pfsense install

flyingman

Hello @stephenw10 ,

I have the same issue with the same ntp failure.
Tried ntpdate -q with error "no servers can be used, exiting" ...

Did you find a solution to this ?

stephenw10

It's fixed in the coming installer build.

vdiago

@stephenw10 Hello! Great news! Do you have an estimation on when will it be available ?

stephenw10

As soon as possible! I can't be more accurate than that though. We are fixing and testing as fast as we can.

sbestetti

This post is deleted!

tuliosilvajunior

@stephenw10 said in Cannot connect to netgate servers during fresh pfsense install:

We are fixing and testing as fast as we can.

Hi, any news when this will be fixed?

stephenw10

Still as soon as possible. It's fixed in internal builds but we need to complete testing on that and a raft of other fixes.

timboau 0

What a S&^t show - someone needs their head read trying to make an online only router installer. Have to be the most $$ driven decision ive seen from Netgate to date.

nardo

I have the very similar issue, but the problem is not with ntp but with PING. In my setup there is no option to allow ICMP packets. With this installer I can't install pfSense+ without functional ping?
curl -I to group3.sites.hscoscdn00.net get no error

stephenw10

@nardo said in Cannot connect to netgate servers during fresh pfsense install:

curl -I to group3.sites.hscoscdn00.net get no error

From the installer after it fails?

Can you curl https://ews.netgate.com?

nardo

@stephenw10

Yes it is working.

nardo

@stephenw10
And this is the error log from which I think that the issue is PING result ;(

It is in daemon.log

stephenw10

Hmm, the next version will not require any other link check, including ping.

firefly2299

After a lot of struggle this was my solution;

It seems a static ip in the 192.168.1.x range is restricted so I changed the ip address of my isp router to 192.168.13.x.
Powered off my pfsense1100 booted with usb (only the righter slot works) and pressed the [y] button a couple of times to prevent autoboot. Then I started the ‘recovery’ instead of ‘install’. And in the recovery I only opened the shell to ping a website and confirmed that my internetconnection was working. Then I typed exit to start with the install. And everything worked instantly.
During the install you get at 3 moments the feeling that everything is stuck. Especially during the last stage, -the real install- just wait for like 10 minutes.