@djoyce:
Very helpful. From the research I've done it looks like DansGuardian is ~$100 for commercial depolyment and free for home and non-profit. I think that's a one-time fee, right? So, if I've put this all together correctly, the only costs to get a firewall, multi-interface, content filtering, domain filtering box is the cost of the hardware plus DG if I need a paid version, plus any donation to pfSense, right? So, in most cases I'll be out about $250-450 depending on hardware.
Am I on the right track?
Now, for support. Can I purchase one block of hours as my business and use it for pfSense deployments at more than one customer or do I have to purchase for each customer?
Thanks for your help.
We're a registered charity, so as you say there was no cost for DG. The base charge for pfSense support is $600/year. That includes 5 hours of support, extra 5 hour buckets @ $500 per, and if the support relationship is between you and pfSense, I don't see an issue with using that bucket of time for multiple sites - but as the other poster suggested, you can always connect with them for further clarification.
I think if you want the end-user/company to be able to contact pfSense directly, then a separate agreement may be required per company. If you are always the one initiating the support case, I imagine there isn't an issue. The automated backup is supported for multiple sites/firewalls, but be aware that each site can see the other's backup file(s) from within the GUI, so if the client has access to manage the firewall, you might want/need separate accounts.
P