@netblues said in Outbound NAT Issue - VPNWAN:
What kind of vpn?
OpenVPN
Why were you checking outbound nat when you have a vpn?
Because the Troubleshooting guide recommended checking it when the other steps succeeded but pinging 8.8.8.8 failed.
What is the exact config. Does vpn accept traffic from a single ip or the whole lan? (without nat). Is it a managed service or just a host you are using somewhere?
It is a managed service. All traffic from the LAN is tunneled through it.
Did the successful test run through the vpn or the firewall has local access?
That is a good question, I'm not sure. I know that "curl http://www.google.com" worked fine from the firewall, but I don't know if it was going out over the regular WAN or the VPN tunnel.
Did you try just restarting the vpn client?
Well I didn't try that on its own. But I did reboot the whole firewall a couple of times, which would have included restarting the VPN client of course.
What if the vpn server had an outage?
Nope that wasn't the issue because I could use the VPN just fine from my cell phone over its LTE network. Both the WAN and VPNWAN were shown as Online and with healthy RTT and RTTsd values.
Also, thanks for taking an interest! I sort of suspect the issue will arise again at some point, since it seemed to occur randomly in the first place, so I'm happy to take ideas of things to look at or try if/when it does break down again.